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June 2024 by Pamela Tu
Earlier today, I witnessed workplace harassment by the owner of Row House Belmont. The noon class started in 10 minutes, and half of the class was at the Belmont location early to warm up. Despite the customers present, the owner behaved unprofessionally to the staff, with a loud and hostile tone. She managed to lead a hostile work environment for the entire staff. One of the coaches had to close the doors to the lobby area where the hostility was occurring to salvage any discreetness for the customers present.
It's extremely unfortunate for customers to experience an unsettling incident by the owner of Row House. For the regular and new customers, it's the staff who keep us coming back. The coaches at the Belmont location are amazing. After the owner stormed off, Coach Elysse went back to lead the noon class with no change in her normally stellar performance as an instructor. Coach Elysse's positive enthusiasm pushed the class as usual. I noticed that the other staff in the lobby area were visibly traumatized. I was really sad to see them this way, as they're usually peppy and have cultivated a great sense of community for the regulars.
The owner's behavior is reflective of the Row House brand. If I don't see any improvements, I will stop going to all the Bay Area locations. The owner should feel ashamed of herself. Your staff have livelihoods. No one deserves to be treated that way.
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June 2024 by Jim Turner
My first few weeks at Row House Belmont couldn't have gone better. Everyone there is super friendly and helpful. The workout instructors have been excellent without exception. The intensity of the workouts are just at the level that I hoped for, hard but doable. I had a one-on-one session to get started that was worthwhile
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June 2024 by Nikki S.
Really clean and fun exercise environment! I took one trial class here and enjoyed it. All of the staff were great. I especially loved the supportive instructor who gave a thorough demo before and during the class. The restore class still felt like a workout but was very approachable as a beginner. The only downside was that the space for the floor exercises was small. Overall, my experience was very good, and I would consider more classes in the future.
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June 2024 by Alli Fitzgerald
Super friendly staff and coaches who make it easy and fun to get the most out of your workout! Very clean facility.
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June 2024 by Brandon Bakhtiar
Looking forward to more
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June 2024 by Effrim Mclish
As your former couch potato if I can do it so can you... The staff there will give you so much confidence that you will believe that you are who you are that person you always wanted to be keep up the good work
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June 2024 by Stephanie Sciacero
Great instructors who took the time to show me how to properly row and checked in with me often. I will be back for more rowing!
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May 2024 by Dylan Garrett
This is a great low impact workout! As a first timer there they were very welcoming and helpful. The instructor came to check on me and give individual feedback on my technique a couple of times during the class.
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May 2024 by Clare
Great team. I am very satisfied with their free trial class. The coach made me feel extremely welcome and helped me modify the exercises until they were accessible to me.
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May 2024 by John O'Sullivan
Great staff and the facilities are so well laid out given the small space. There is everything you could need, including a Flowater dispenser! Class was energetic and fun and the instructor was enthusiastic and encouraging commenting on individuals by name.
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May 2024 by Frank Bonner
Im limited in what i can do physically, they were quite helpful . I need to take it easy but, they will help me get on better physical shape.
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May 2024 by Esmeralda Rodriguez
Staff are very nice and welcoming :). The studio is very clean, fresh, and nicely decorated. Since it was my first time, they had me come in 15 mins early to ensure I understood and practiced the rowing technique and address any questions. The instructor I worked with was very knowledgeable, sweet, and motivating!
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May 2024 by Rachael Antonini
I go to the gym regularly (weight lifting, Peloton, etc) and feel fit, but my workouts at Row House have definitely taken things up a notch. Love the early morning options, coaches, and facilities. Highly recommend!
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May 2024 by Sushant Hiray
I’ve had fantastic experience at rowhouse Belmont! The staff and coaches are very welcoming. The workout itself is perfect after a busy day at work. The app is also gamified which motivates you to push for better numbers and improve your stats
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May 2024 by Viktoriya Medvedeva
One of the best group workouts I’ve ever done! I love the energy of group rowing to music with a huge team, very motivating and fun. Rowing is no joke! Amazing workout with professional instructors in a beautiful studio.
