-
March 2024 by G GC
The staff, especially the ladies here are so kind and helpful. A clean cut office with kiosks, materials and staff ready to help you out.
-
March 2024 by Diego Semorile
I was assisted by Gricel and she was very friendly and communicative.
-
January 2024 by Melanie Fernandez
The only reason I am giving this a high review is because the woman who helped me was so sweet. I think it was Grace. You need a raise <3
-
October 2023 by Bruce Lee
Open 9 am sharp. Everybody is working diligently to serve customers. I hope they put more supply in the lobby and also put kiosk.
-
October 2023 by Victor Campos
Friendly and very helpful staff. Thanks
-
October 2023 by Centeolt Cruz
love shipping off my orders from here!
-
July 2023 by S P
I had a package to be delivered and they keep giving same update daily - not access to delivery location ! Ridiculous.
-
June 2023 by Ola O.
The worst thing that has happened to shipping service in the whole world. Fist off I sent a package worth thousands of dollars through them and they stole it and refused to my money or give me my package. The tracking showed that the package never left their location. The manager knew who took it but refused to act on it. Like I offended them they still put my mail in the wrong mailbox. Even after complaining severally. I almost missed an important interview because of them. They mail came several days before, I only discovered it a day before my interview. They should close down this location or change management.
-
May 2023 by Amber R.
I came here to get a new passport and I was expecting the worst but was pleasantly surprised with how great the service was. They took me a little before my actual appointment time which helped me get out on time. Lloyd was the exceptional employee that helped me through the process. I had no idea what I was doing and he was so patient and kind. He let me retake my picture so I wasn't stuck with a horrible passport photo. He made sure everything was correct and walked me through the expedited process. His other colleagues were also very kind and helpful. I will be coming back to this location for all of my postal needs! Thank you all!
-
April 2023 by Jenny Osoria
The guy that answered the phone was very rude and kept cutting me off as I was trying to explain something to him
-
April 2023 by Alex Garcia
Box Lobby area closed just after 5PMWebsite indicates Open to 7PM.
-
March 2023 by Joseph Uribe
The lobby hours state that they're open until 7:00pm. That is incorrect. I drove there for nothing.
-
February 2023 by Cesar J.
Post offices have a terrible reputation for customer service, and this office lives up to its reputation. My transaction today was simple and quick, but Tina, the cashier I first talked to, didn't think so. I needed to complete a form to send a certified letter, and because I didn't have it, Tina didn't seem too happy to provide me with the document; she didn't ask if I was familiar with the form or needed help or a pen. Tina just said to fill out the form and come back to the window. This interaction was an example of poor customer service. Tina was not welcoming, not friendly, and not helpful. I went to the counter to fill out the form, and to my surprise, there were no working pens. I had to leave and return to my car to get my pen. With a completed form in hand and my pen, I returned to the line, and this time I was assisted by Emilia. A completely different type of customer service. Emilia was friendly, polite, and helpful. I don't understand why employees continue to work at a place where they are not happy. Find a job that makes sense to you, a position where you can use your skills and allow you to reach your full potential. Find a job that makes you happy.
-
January 2023 by Primitive S.
I come here almost everyday to drop off packages as a local seller, but i will be driving further to the next city of Paramount now. I walked in this morning before it opened at 8:55 A.M. thats five minutes before they opened and as i was in the lobby waiting the black employee that works there as maintenance was talking very loudly saying he was tired of illegal immigrants coming into the country illegally and taking the jobs and that he was sick and tired of paying of it all. After when they opened and let us in , i was self scanning my packages on the machines and he came up to me and asked what i had inside of them because they were alot. I told him it was none of his buissness and told go on about his day. He then walked away and murmured under his breath. Very racist post office worker considering that he is black. I guess thats the type of environment they have back there.
-
January 2023 by Daniel Sima
I asked them to hold an important mail and Chrys really helped me by going extra mile calling the postman and ask him to look out for my mail and hold it. Thanks