“You are not allowed to speak to a representative (or any human being) at the Bell, Ca. FedEx facility. In my situation, the computerized answers cannot resolve the problem. It involves a package to be delivered to an individual with multiple medical issues living on a second floor apartment. Therefore, I am writing to convey my frustration and anger over FedEx's extremely poor customer service, denying their customer the option to speak to a real person who could easily take actions to resolve the problem.”
“You are not allowed to speak to a representative (or any human being) at the Bell, Ca. FedEx facility. In my situation, the computerized answers cannot resolve the problem. It involves a package to be delivered to an individual with multiple medical issues living on a second floor apartment. Therefore, I am writing to convey my frustration and anger over FedEx's extremely poor customer service, denying their customer the option to speak to a real person who could easily take actions to resolve the problem.”