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October 2023 by henry chow
Very pleasant feelings of the pharmacy staff.Job well done.
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July 2023 by Marco Pol Jr
"Manager" does not know how to read labels when asked for a specific brand cream and told yes its in stock, on the phone to avoid an unnecessary trip. Come to find they DO NOT have it in stock and just kept saying these are creams.
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February 2023 by Chris N.
Website has store hours posted as open till 11pm daily. Tonight I got there a little after 10pm and the doors are locked. Door does not have hours posted. Not the first time this happened at this site in over a month. Rep inside store working with merchandise answered phone and said corporate told them to close early.... You guys aren't just any another store, people rely on you to be open during your published operating hours to get over the counter meds.
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January 2023 by Diane V.
Store hours on Google aren't updated, still reads open until 11pm and it's currently 10pm and apparently the store closed at 9pm. Very misleading and should be updated, see photo below.
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January 2022 by Khoa Vo
They are keeping the count short. This is the 3rd time I lost my refill.
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December 2021 by Alex B.
Worst location I've ever been in just had to stop by for one thing I had a order out of cvs and the cashier was a older lady absolutely the worst cashier in history slow like if was going for a sloth type movement and if she was she was dead on 2 people in front of me 17 minutes no lie ... please don't ever let her cashier again
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October 2021 by RC_tech 710
Needs workEmployees need to literally stop treating everyone like criminals.,Walked in to pick up prescriptions.,Walked back to exiting to notice two males near door way as if they were to prevente me from leaving. Wen I showed them my receipt for the pharmacy and said to them“ have a nice day “They simply walked back to the register area( Isn’t that really assuring for a Mexican American )
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October 2021 by Rose C.
I've never had a problem with pharmacy til today . I got a prescription for my 2 yr old son for his face and when I bring out to give to him it's not even his rx! inside the bag had another persons name and notice it said something for dental use ...can you imagine if someone did read well and just used it anyway ?! How dangerous that is ? If this was mixed up pills for example? I ALWAYS read first and I'm glad ...just beware ...
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June 2021 by Betty M.
This is the third time I've been here. Twice closed earlier than posted. I rushed to get there before closing too. Not considerate of customers. Other than that, staff is nice.
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April 2021 by Gerald L.
Reasonable prices and helpful staff are always good to me every time I come for my prescription. No issues with this CVS location. Plus, I took my Covid-19 shot here and was well organized and less time consuming.
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November 2020 by Isabel R.
This review is for the pharmacy. Vanessa at the pharmacy was very rude and condescending throughout the entire interaction. It was brought to her attention that a customer had cut the line and she still helped him out. Even though multiple customers and I, who had been waiting, spoke up. When it was my turn I once again let her know that what she did was not right. She did not apologize but instead rushed me out.
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November 2020 by Nicki H.
Came in to buy some beauty products and saw that they offered the flu shot for Kaiser members now! Decided to meet with the pharmacy and get my flu shot! Pharmacist was pleasant and I felt safe getting my flu shot in an environment outside of a hospital, which can be intimidating to step into during this pandemic.
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June 2020 by Sally M.
I like going to this CVS because its convenient and it's close to home. Plus I know which employees work there and I am always satisfied with there customer service. Well after today I notice that the regular staff wasn't there. I don't know if they rotate the morning staff but the cashier this morning I don't know if she was a having a bad morning but dang she took forever to get a book of stamps that I ask for. After she rang my merchandise up and I handed her the money she took it and afterwards I get it with this pandemic we're in right now at least be nicer to your customers. Sheesh! Whoever is the manager of this establishment needs to redirect there staff. I'll be taking my business to the other CVS across town for now on.
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March 2020 by Sue L.
The CVS on Ramona in Baldwin Park has the absolute BEST most WONDERFUL people working in their pharmacy. They're all my heroes -- angels!! Every single person has been loving & kind & they even greet me by name. They always fill my prescriptions without anything other than speed, accuracy & a ton of kindness. I've been to other CVS pharmacies in West Covina, & they were mean & rude & inaccurate (probably burned out, but who isn't these days?!). I am so glad & transferred my prescriptions to BP.
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March 2020 by Maria C.
I am ususally a satisfied customer at CVS, no matter what city I am at. Yesterday I went to CVS on Ramona, in Baldwin Park, CA. I had a coupon for $7.00 off 2 One A Day vitamins. They scanned it and it was saying that it wasn't valid, or this coupon did not exist!!! I had just cut it from the Sunday paper. The cashier called a mgr, and the mgr was very quickly to dismiss me, and saying "well if the machine doesn't take it, we can't make it go"!! Almost accusing me of having a fake coupon. I didn't like the attitude all around, so I told them to cancel my transaction! I didn't like that they weren't willing to work something out, and they had newspapers there that they could have double checked that this coupon was in fact real!! CVS is known for couponing so when I get the chance I use coupons, they help with my budget.
