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February 2024 by Candice Stetzer
Remodeled store is great, staff very help
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February 2024 by Amber
My experience at Sherwin Williams in Auburn was less than desirable.I first ordered one gallon of paint. All was well.However, when I went back two days later for the same exact color and finish the employee was unprofessional. While I was waiting in line my husband called me, and I told him I was at the paint store. Apparently, this employee, feeling emboldened by the customer in front of me, decided that his energy would be best spent on mockery. "Is this a paint store? Since when?! We sell paint?"Perhaps, if this employee had focused less on his comedy routine and more on paint he'd realize that he completely failed to do his ACTUAL job correctly. When I got home it was very off, so now I get to repaint everything in the new(?) color.Furthermore, the product itself leaves much to be desired. Home Depot sells better paint (1 coat vs 2), helps you faster, they can match colors (apparently SW can't match their own paint), their prices are much fairer, and their employees have always been professional - which I can't say for SW.I have included a photo of, supposedly, the same paint and finish. Both have been dry for over a week.
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February 2024 by jeff williams
Great product and helpful service reps
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February 2024 by Steven School Alchemy
all good. the paint i need!
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January 2024 by Casey Baddley
Customer service at Auburn location. Prompt, friendly, asked to recycle old paint. What used to be standard now you don't find service like this. Excellent 100% recommend!!
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July 2023 by Weets
Great service and advice giving. Highly recommend this store. Had old deck stain that is not currently available. Sales Associate recommended like kind quality replacement product.
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July 2023 by Mark Nash
This store is great Brain Josh and didn't catch the girls name. But best customer service I've had in a long time .They retinted some paint for me . Highly recommend this store Thank you ?
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May 2023 by Dory Cox
Great paint, super convenient to order online and pickup in the store. And friendly reps at the store, that's super important to me!
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February 2023 by Sally de pietro
Helpful staff and great quality paint. Had no problem selecting the color I wanted. Worked out great.
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December 2022 by Ashley R.
Have placed a few online orders with this store and have had an excellent experience each time. Lindsey is so helpful! Product quality and customer service 10/10
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September 2022 by Donna Brown
Haven't had a painting project in a few years but went right back to this store. Received the same awesome service as always!!! Ryan and Jerrod could not have been more knowledgeable and helpful. Ended up being cheaper than HD this time. But either way I just can't deal with the big box stores when it comes to paint...such an investment not only of money but time. Thanks so much guys!!!!!!
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June 2022 by Aesthetics By Chezza
Very friendly and helpful staff
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March 2022 by Chase Boulware
Always short supply when I come in and the most expensive.
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January 2022 by Jessica B.
Unfortunately I was ripped off by this store. I paid for my paint ahead of time and when I arrived in store the associate told me that my online purchase didn't go through and I had to pay in store. I was naive to believe him but I had no reason not to! I paid in store and my e-commerce purchase also went through and i was double charged. When I called they assured me that they would make it right but it would take "a few weeks" to see the credit to my debit card. Never saw the credit and never received a follow up call. Bummer.
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June 2021 by Diane Hewitt
Fast and efficient and courteious. Great place to do busisness.
