March 2021 by Artemio Cervin
Amazing Customer Service...
February 2021 by le93ndary reviews2020
Manager and worker are flirting none stop.??? Here for full service. No full service hereHere to deposit money. Can't do that. Here to talk about my account. Manager has no real authority. To do anything. Stay away lol
February 2021 by Todd St John
Absolutely thee worst service in Apple Valley California. Albertsons branchThey don’t answer the phone or return callsI have been trying to get ahold of the branch for three days. This is deplorable !!!!!
June 2020 by CHARLENE Smolinski
Terrible service with manager and some clerks. They can not do simple transactions and can not answer simple questions. They making banking more difficult than it has to be. Making me feel that this is no longer the bank for me and my family and friends!
August 2019 by Wenndii Ranngel
The two African American ladies in the front desk have an attitude problem, rude and disrespectful behavior it's ridiculous. The tatted women is just terrible at providing customer service. I would give them 0 stars if I had the option to. Never coming back to this bank again.
May 2019 by maxwell saidi
Watch out ,because customer is last here. Rude and disrespectful.
March 2019 by Teri C
US Bank is my favorite bank. I like all US Bank's alot. I trust them. A very nice bank. Ethical. It is inside Albertsons. It's a very small branch. It does everything that I need. There is a sign outside of Albertson's on highway 18 that says that there is a US Bank inside. After parking, use the door to the right and you are closer to the bank from that entrance. If you are looking for a bank, this is it. You'll be happy.
November 2018 by Erika Espinoza
Poor customer service....closing account ..my husband and I have been having issues with them since we opened the account...we decided to go with CHASE !!!!! Alot better , helpful, great customer service....
July 2018 by Paula Glass
I went in there today as a customer and I was treated so poorly I will never go back customer service sucks!!!!
February 2018 by wayne tinsley
sent my wife into this branch because i thought she would assisted fairly with a deposit to our account that we have had with US Bank for a few years!! She went to deposit an Insurance check we received from Mercury for a Total Loss, because of the amount being Higher then THIS BRANCH thinks ia OK!! They put a Hold on the Check for up to a total of 2 WEEKS!!!! I have never been more insulted nor PISSED OFF!! I have personally deposited checks into the ATM MANY TImes!! For More MONEY!! and NEVER HAS THERE BEEN A HOLD!!!! I HAVE CREDIT CARDS AND LOANS WITH US BANK!!! AND DONT UNDERSTAND THE LOGIC??!!! OF COURSE I CALL AND THE BANK IS CLOSED!! WHEN THEY ARE SUPPOSE TO BE OPEN TILL 5PM TODAY!! CALL CORPORATE AND THEY CANT DON ANYTHING BECAUSE IT IS A BRANCH DECISION AND NOT IN LINE WITH US BANK CORPORATE POLICY!! AND THE BRANHC DOESNT ANSWER THE PHONE!! AND KNOW I HAVE TO WAIT TILL TUESDAY TO HAVE THIS HOPEFULLY RESOLVED!! I BETTER RECEIVE AN ANSWER AND SOME SATISFACTION BEFORE THEN OR IM CLOSING MY ACCOUNTS!!! AS SOON AS THIS RIDICULOUS HOLD IS LIFTED OFF OF MY MONEY!! AND US BANK WILL LOSE A CUSTOMER DUE TO ARROGANCE OF A BRANCH!!
January 2018 by Denise Bowen
Excellent service! Crystal H. was the best in opening my new account. So very happy. Thank you US Bank!
April 2017 by Steven Grambo