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April 2023 by Lawrence Brown
Called to pick up a return to seller. Next day pick up.
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January 2022 by Debra Pilchard
I love our guys. He is kind,studious,hard working and honest.
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December 2021 by Nick Morrison
Only FedEx has a problem delivering to my home. Drivers are illiterate, cannot follow instructions given via 9nline through their website, nor written on the front door. I have also had them state they attempted to deliver but no one answered the door, in actuality, they never came to my door (security cameras prove it).
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December 2021 by B. H.
Simply put.. Do not pay for priority shipping if anything as FEDEX is not telling you that they SUSPENDED ALL REFUNDS THROUGH JANUARY!!! Yes that's right..Shipped a package and payed 100 bucks for priority shipping and it's been four days and several lying agents telling me it was out for delivery or no..It's in Memphis or no..It's in a plane..Or ..we don't know where it is.. It's all true and a hot mess yes.. But... To not make refunds available for hard working people who's packages FEDEX does not deliver anywhere near the time payed for is despicable.. 100 bucks down the toilet so basically FEDEX is stealing money for guaranteed deliveries that have times and dates to be delivered that are simply not being honored.. People make mistakes sure but if people are in your store and paying premium rates for international priority shipping which FEDEX has completely screwed up then be honorable and post a sign up saying we do not offer refunds so we can go to ups. But.. To take peoples money for a service you do not provide and deny them access to a refund is criminal. You don't think we'd explore other options if they posted a sign? I sure would as it's like throwing your money away in a bad bet.. It's dishonest,sleazy and underhanded and please let people know as we are out the 100 bucks and the package is knowhere to be found.. The agents where clueless and each had a different status update and all four updates where wrong.. Protect yourself and your packages and hard earned money..
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November 2021 by Dan M.
I had been going here for years parking in the Bonaventure lot below this FedEx. New hire, valet extraordinaire, Ruben has completely ruined this by needlessly complicating the parking process to drop off a prepaid package at this FedEx I can no longer go here. Bring back the old valet.
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November 2021 by Anthony C “Ace54” Linebaugh
Don't use often but when we do we appreciate the timely fashion and safety they use...
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September 2021 by Anthony Linebaugh
Don't use often but when we do we appreciate the timely fashion and safety they use...
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August 2021 by Cindy Santos
Good place to shop
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July 2021 by Rian J.
my overnight pkg took 4 days. it arrived damaged looked like they drove their car over it very snotty customer service rep. NEVER AGAIN!!!!!!!!!!!!!
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May 2021 by Iris B.
This was one of the best fedex's I've ever been to! It was my first time shipping with a client profile, and the staff was so incredibly patient and helpful. Shop was clean and well taken care of. They have a private parking lot so parking is not an issue! So important in La. practically no wait time. This was the best shipping experience I've ever had at a fed ex. Thank you kind staff for all your help! You rule!
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June 2020 by Elle H.
I work in the Westin and went to drop off a package with a pre-paid shipping label. Was told I must be charged a "handling fee" which came out to $17.50 (depends on the size/weight of the box) for the sole reason that they were located inside a hotel. Defeats the purpose of a prepaid label? This is the only FedEx location that charges such a fee, and it's obviously to rip off hotel employees and hotel guests. Save yourself a headache and walk a few blocks down Flower St where there's another FedEx location and no absurd fee or shady business
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September 2019 by Jackie V.
Super rude manager.. didn't want to do a refund on my paper work.. only if the machine has a problem they can ..like seriously wtf. I've got a refund before and this heifer was trippin.. horrible customer service.
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April 2019 by Dang L.
They suck. Today I missed got a missed delivery today so I called them and asked if I could pick it up. They said I couldn't and that it would be redelivered tomorrow. The problem is I wouldn't be home tomorrow. I'm not waiting for the next business day on the weekend again because I've been waiting for this s*** all week. So I told them ship it back to the seller because I don't got time to deal with the BS. This isn't even the first problem. Before I gave them instructions on how to get in my apartment and my neighbors told me they don't even bother attempting to get in all they did was tried to open the gate and it didn't open so immediately they left with the package. Im not even gonna mention how rude the person i was talking to today was. It seems to be always FedEx every time too! I never had any problems with UPS. If I missed my delivery they either deliver it to a business near buy or let me pick it up at their shipping center. I will always make sure future sellers I buy from on amazon that they ship UPS now. FedEx is pure trash.
