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March 2024 by Charles Leon Thompson
Tip-top service quickly. I might be able to do a better job, but I'd spent 10x the time.
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October 2023 by Chandler
Called about having fuel filters done on one of our trucks which we've taken there for the same job a few times. I get transferred to the service guys and phone rings like twice and i explain to him I have the fuel filters already provided (which we've also done every time we've taken the truck here with no issues).Guy says hes not sure if that's allowed and puts me on hold a bit to go check with someone. During the hold the call was ended. No worries. Called back and got transferred to service but this time they let it ring for a full minute or 2 before picking up. A different guy picked up and the second I mentioned I was on hold about the fuel filters he immediately ended the call.Guess thats their way of saying they don't wanna do the job anymore? Either way - interesting way to handle a return customer.
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July 2023 by Lanny H.
When I had my oil changed, they did not change the filter, they wiped it off with a rag. I returned and complained to the manager. He confronted the technician. The technician lied and said he changed it. I suggested the manager to look at the filter so he could see the oil on the filter near the engine where it wasn't wiped off. This happened to my daughter as well. Beware!
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July 2023 by Thomas Price
Cheap prices for car wash. Top notch serviceCan’t go wrong
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June 2023 by Michelle
This place is the best in & out in 15 mins & the price was right lol
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June 2023 by Erick Francis
Poor service. Cheapest oil change is 75 dollars
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June 2023 by steven corso
They are very nice and courteous
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June 2023 by Dean Sofer
Fast. Coupons on Groupon
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June 2023 by Frank O.
Been bringing my cars here for almost 9 years. Today I had my 4Runner in for a wash and one of the managers noticed a huge scratch on the side of it. It was me, I drug it across a trash can leaving the house one night not looking. He moved it over to the guys doing the detailing and had them polish it real quick to make it go away. They didn't have to do this. Thank you guys!
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May 2023 by Helen V.
If I could select zero stars, I definitely would. I took my car for service prior to a trip to AZ. Before I left for said trip, I noticed hesitation in acceleration. Took to my mechanic when I returned. They noted that the mass air sensor had debris lodged in it. Stated that when Valvoline removed and put air filter back in that, they dislodged the debris. Valvoline had quoted $35 for filter, which seemed excessive. I filed a claim on 5/2/23 and checked up on 5/12/23 and again 6/1/23. The final decision after waiting a month was a denial. Reason: I had the option to replace the filter with them. Btw: my mechanic charged $20 for the filter. In addition, when I checked under the hood, there was a rodent nest that they neglected to tell me about. Valvoline was more concerned about upselling me in services. They couldn't even tell me about the rodent nest.This was my first visit to Valvoline, and when I talked to the rude representative, she said that I should have told them not to check the air filter. I'm like, now how would I have known to request that if I've never been there before. Plus, on the receipt, there was nothing noted to replace said air filter. Avoid at all costs! Should've went to Beckham like I usually do.
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March 2023 by Yahya Elcott
I was here yesterday and got a very good experience. Definitely coming back next time.
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March 2023 by Rosha Broomand
Great service! Will be back soon.
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February 2023 by Margarita W.
This is my go-to car wash place. They do a good job and it's not too expensive. Place is clean and has lots of snacks. Just got my car washed and it cost me $25.
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December 2022 by Dj S.
Let me start off by saying no car wash is perfect.However, for the car washes in the Anaheim Hills area this one seems to be the best.Welcoming and convenient store staff are very friendly. They are fully staffed and therefore I was able to get my car fairly quicklyWork was great.Good value. Come again
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November 2022 by G3RM2 1
Worst Experience in my life. I will never return. Computers did not work! Workers did not understand English when I ask what oil they used. They of course put wrong oil, should of been Full Syn. They then drained it and put to much oil in my car. My car is making sounds now and dripping oil all over engine because of the mess they made. I will make a complaint to Corporate after work today.
