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November 2023 by Jana Tokuhama
We had a horrible experience with the attendant in the gas station store when we were having car issues. To give background, we got off the freeway and came to this Shell gas station when our tire pressure light came on. We pulled next to the air machine to fill our tire, but we could hear the air coming out of a puncture and the tire was completely flat within 10 minutes of getting there. This was a rental car, and it did not have a spare or a tire repair kit, so our only option was to call a tow truck and an uber to carry our 6 passengers (which included 2 toddlers). During the 1.5 hours we were waiting for the tow truck, 3 cars came to get air and even though we were partially in the parking spot, they were able to pull their car close to the air machine and fill their tires, all while being compassionate and kind to us as they saw our flat. Despite this, the gas station attendant came out twice to yell at us AND call the police. Even after explaining the situation, she accused us of being "so rude" to those who needed to pump their tires. She told us that she knows we have a flat, but that we can still drive on the rim to move it out of the way. And worst of all, she ended up calling 911 to report us for staying too long and blocking the machine. The cop was very gracious to us, made sure we had a tow on the way, and seemed confused as to why the attendant called them. This woman really made an unfortunate incident much more stressful and lacked any sort of human decency or awareness of what warrants a 911 emergency.
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July 2023 by Pedro Gonzalez Martin
The Old women She dont speak espanish . The fat lady doesn't speak Spanish. and she has the face of a nopal. COME ON
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October 2022 by Jorge Juangorena
Horrible place! Pumps can't read your card. The contact less payments also don't work. Its almost 2023! You walk in and it feels old and disgusting. I got charged the same transaction twice. It's a nasty gas station in a decent neighborhood. Skip it and go a little up the street to CHEVRON.
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October 2022 by K Freeman
Car wash does not accept cards you have to use an app. I have used it 2 times and when I pull through no water comes out so I have to go in and get a code to punch in. Just purchased the code inside and save yourself some time.
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July 2022 by Porter Rockwell
Went to go in to get a drink . Didn’t have the one I wanted. On my way out I was stopped and got accused of stealing. I get they might have a theft problem but you can’t stop people without actually seeing them steal something.
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July 2022 by Chris L.
Worst Shell Gas Station. Its like the owners are always too cheap to properly set up apple pay right or shell pay right. Tapping with your credit card never works, paying with the shell pay app here is the worst. It only works 1/10 times here if ur lucky and 9/10 times that you are not. You are left with 200$ pending charges until your credit card clears them. When you go in and talk to an employee they are always clueless and no nothing. Horrible gas station.
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April 2022 by Miku S.
i Signed up for their platinum plan and I had a terrible experience. Their wash left soap scum stains if various colors all over my car. It also left water Spots all over the glass. I came our worse than when it went in. I ended up taking it to another car wash and spent 23 dollars for them to fix what this car wash did. in addition, thee dryer works sometimes and other times it doesn't.
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February 2022 by Sherry B.
I always want to support my local businesses. This is one of my local businesses that has treated me with professionalism and hospitality. I have purchased my gas there for several years. Recently I stopped by to get air in my tires which were on their last leg. These guys helped me pick out new tires, installed them and the total process was so simple and the price was very competitive. Thank you to all the staff.
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December 2021 by Henry C.
Good place to pump your tire or use the restroom but the stupid Apple Pay never works and I've had my card stuck in the machine before. Definitely a no go for gas.
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August 2021 by Bobby Robby
Worn out old pumps, but they function well, just look awful. The fountain soda machine inside is wacky, you'll press one button and get something that tastes like it but totally off, like it was mixed with something else, definitely not getting anymore fountain drinks. Morning time employee was kind and polite. Overall not a bad gas station, but not very good.
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December 2020 by ANDREW BLAKE
Have stopped here many times on my way east to Temecula. Very rude attendants (Young kid cashier with an attitude in the evening "You're gonna have to give a bill smaller than $100 dude"), no hot coffee. A good place to stop along the way but I think I will find another one!
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July 2020 by Sam Shields
I shop here and get gas here at least twice a day every day and everybody is really pleasant obviously they hired somebody new by the name of Maria who is the most rudest person I’ve ever encountered in a store ever! So shoppers and gas up people beware!!!
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March 2020 by Susan Hamilton
I have been here dozens of times. The location has a drive-through car wash. The gas prices are kind of high. I've always found the cashiers to be friendly. It's a very small store so there isn't a huge selection of items. But they do sell the ascensions like motor oil and of course some sodas and some snacks and some candies and chips.
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January 2020 by Carl Brinker
Would give it zero stars if possible. Car Wash rollers severely scratched my car on both sides from front to back. Employee rude and told me i can make a claim but they will not pay. I wouldn't go to this car wash under any circumstances! Don't give them your business.
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November 2019 by Timothy Te
Good car wash, always a line whenever I come. The staff here are okay not the friendliest or friendly at all but not rude either.
