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December 2023 by John Doukas
For shipping drop off, it’s fine.For self-printing documents, it’s not the best. I needed to print a 50 page pdf in color, stored on my phone. They suggested emailing to their PrintAndGo service. The file is too big to attach to email. Next option, print on the copier from Dropbox. I uploaded my pdf to Dropbox and was able to access via their copier. But still, the document exceeded their 50mb limit. I asked if there’s another option and they said to log in to a computer to print to a laser printer. I was hesitant because of the higher cost, but was assured it would be the same price as the copier. It cost more. Another employee said I could send the file to their email, which was still not factually possible. I decided to compromise and print black and white since it’s a rough draft for a project. I was charged by the minute, waiting first for the download. Then I was charged $40 for the print. After the PDF print was sent 100% to the printer, it began printing. I logged off so as not to continue to be charged for time while waiting for the printer. The printer stopped printing 3/4’s of the way through. I logged back in to download again, feeling frustrated. An employee walked by to ask if I have any questions. I went through the story and the person suggested again to try the Print and Go email…which we both already discussed is not possible because of the file size. The employee then walked away to talk with other employees about their New Year’s Eve party plans. I remember when it was Kinkos and how terrible they could be. Now it’s still horrible to get customer service that knows how to use their system.
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December 2023 by Michael Salcedo
Great staff, always helpful in getting my packages shipped out.
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November 2023 by Grace Lee
I really love having all of my business essentials printed here. The store itself is very clean and roomie, everyone who has helped me has been fantastic. One young lady even helped me with the lamination machine. I create on Canva a bunch but I always download and have my things printed here. I also had an Ikea shipment delivered here. Very nice place.
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October 2023 by Mike J
I shipped A very important package from this location. I paid for over night shipping of a small package was the size of an envelope and it was over $80.00 to ship. The package never arrived and 7 days later it show arrived at the wrong location . Fedex is zero help, they are refusing to credit me for the shipping. So this cost me hundreds of dollars for the content and the shipping and I have nothing to show for it. Avoid FedEx at all cost!
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October 2023 by Grace Lee-Bedrosian
I really love having all of my business essentials printed here. The store itself is very clean and roomie, everyone who has helped me has been fantastic. One young lady even helped me with the lamination machine. I create on Canva a bunch but I always download and have my things printed here. I also had an Ikea shipment delivered here. Very nice place.
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August 2023 by Christina M.
Ulises is an extremely kind and respectful person. He went over every detail, things I didn't even think of, and he was very thorough. He is a patient person w/ a gentle heart! Loved my experience...I thought it was going to be complicated but Ulises made it a simple transaction!!! Thank you!!!
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August 2023 by Taylor C.
I use this FedEx several times a month, sometimes weekly. The team here is always kind, efficient, and helpful! I've had especially good interactions and experiences with Mayra and Dan. Everyone here at some point has gone above and beyond to help me with my printing needs and my projects always come out great. This is the only place I will go for printing. Thank you so much to the team at this location for always making me feel like a valued customer and always doing the best work!
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July 2023 by Jacqueline Mejia
Honestly so far the worst deliver system Could exist around n in planet.They send a message that they have my package and up to now haven't get it Ipay about 60 dls just to have it on time n still a week after living in the same city they're not able to deliver . It's extremely ridiculous the way they handled delivers here. last week thy
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July 2023 by Tyga Hero
I find FedEx Offices to have much better service than UPS Stores. It has been consistent throughout the years. Kyle helped me today and was great.2023 Update: it got better.Daniel, Mayra and the entire team are always super helpful and nice. This is the ONLY pack & ship store I ever use now because of the level of service they offer.Shipping services often have a bad reputation so I make sure to share my experience with people I know. Thank you!
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July 2023 by Mark P.
I've been a consistent customer of this particular location and the reason I go out of my way to this location is because of the customer service here. Josie and Ulysses in particular are incredibly great to deal with here. Their knowledge and professionalism is just outstanding. Every time I come here I leave with a perfect printed product. Hands down the best in the business. Thank you guys again for knocking these jobs out of the park for me!Thank you for going above and beyond every single time I come. See you again very soon!- Mark
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June 2023 by P Baker-Howard
Staff is always friendly and helpful.
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June 2023 by Michael K.
The staff was very helpful. Daniel was able to help me with a rush printed poster that I needed for a graduation. I was able to walk in place the order and out within 30 minutes. Thank you!
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May 2023 by Chelsea Kops
I have submitted several orders for postcards through this Fedex office and every time, the print quality and paper quality has been even better than I hoped. Last night, just before this office closed, I submitted an online order for a spiral bound "presentation" with a laminated cover. I was making a special keepsake gift, and I was surrised to receive a call from the store shortly after placing the order (I believe the associate's name was Myra). She made sure to confirm the details of the order, and she shared a couple of recommendations she had for the order that would bring the project together better, free of any additional charges. This keepsake was very meaningful to me, and the fact that she took these details personally, meant more than I can say.She completed my complex order within the hour! I came to pick it up today and I started tearing up because it was put together even more beautifully than I had hoped. The color, quality, cut, and lamination was SO precise. I am so grateful for her care and thoroughness, and so relieved that I went with this fedex print center rather than going in blind with an online service. Thank you so much!
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January 2023 by S W
I’m more of a person dislikes when employees make conversation and waste time, I went here, said I wanted a package delivered and had a shipping label already on it, they took it, gave me a receipt, and I left. That was the full interaction.
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December 2022 by Angie S.
Josie was a huge help. I was a little lost about how to get my invite from a Zip drive to print. People in this store are always helpful!
