-
March 2024 by Manchor Tso
We had a little delay on getting the reserved rental, but the manager is nice and gave us free upgrade from a sedan to mini-van.
-
February 2024 by Jim Howells
Alamo car rental was a professional and very accommodating experience. The Nissan Altima was an excellent vehicle. Zach at the rental outlet and Alex at the airport drop off were knowledgeable and very courteous. Thank you to them and to Alamo for making our experience in the Anaheim/Los Angeles area a very positive one.
-
January 2024 by Erik Berti
Very poor service. The employees are not professional. But the worst thing is that they tried to scam us. They wanted us to pay again with a different credit card when it was paid in full weeks ago.DONT GO TO ALAMO. There are plenty of less expensive and less SCAM companies than this. Thanks for nothing. Have fun when Mastercard comes after for the taking our money and not providing service. So disappointed that a company so close to Disneyland could be such a SCAM.
-
January 2024 by david alvarado
Horrible service and horrible company! Wants a $400 deposit for a 2 day rental. What a joke!
-
January 2024 by Jeff Stashko
Quick and friendly service.Jennifer Castorena went above and beyond to alter my reservation to change to an airport drop off.So impressed with the service and the staff here.Thanks!
-
January 2024 by Scott Van Achte
Picked up our car here, returned to another location.Service was fast and friendly and our van was ready as planned.
-
January 2024 by Devan Muir
Usually a reservation at a specific time would mean that the car would be ready to pick up...not my experience here. At the counter they said it was lucky someone didn't show up or they wouldn't have a car to fill our paid reservation....been waiting almost an hour now for them to "get the vehicle cleaned and ready". Meanwhile my family has been waiting in the hotel lobby trying to keep kids entertained and we will miss an appointment with friends we were supposed to meet.
-
December 2023 by Philip Smith
Had booked everything online, car exact model booked and only just over 2000miles on the car, customer service friendly, just had to provide drivers licence, passport and flight departure reference and details as international driver.
-
December 2023 by Josh Chen
Reserved the car online and picking up the car was super easy and fast. We got a brand new car that only had 400 miles on it. Return was easy by leaving the key in drop off box. Price was also reasonable!
-
December 2023 by Ronna Newsom
Car was pulled up clean, new and included disinfectant wipes. Drop off was quick, friendly and easy. Probably one of the best car rental experiences I've had in MANY years. I will be using Alamo again with this service!
-
December 2023 by Melinda Hummel
Jennifer was incredibly helpful getting us the car we needed to fit all of us. She went out of her way to help us get what we needed! Very helpful!
-
October 2023 by Alex E.
Great location. These guys came through for me on short notice when my first car reservation with a different rental company went south. Great staff!
-
September 2023 by Mohamed Gamal Elansary
I had a great experience with them, I rented a car , they gave me great car GMC Acadia 2023, pickup and drop off were great, all staff are excellent, of course I will rent with them next time.
-
September 2023 by Tony J
Best car rental company by a mile. Not pushy at all and the car was immaculate. Service at collection and return was excellent.
-
August 2023 by Mark Wagner
I had recently had a problem with another car rental company so I went to Alamo. I can honestly say that I have never had a good experience with a rental car company until I went to Alamo. We were driving from Anaheim to Hollywood and back. Bakr at the rental counter was excellent. He was very helpful, nice, courteous and knowledgeable. He also made sure I had exactly what I wanted, and did not stop until I was completely satisfied. Thanks Alamo and Bakr especially for renewing my faith in renting a car while out of town.
