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December 2023 by Lauren Reiman
There are two young men that work here and they are always so polite and helpful! Best UPS I've ever been to.
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October 2023 by Lynn Stoner-Mansir
Fast, efficient, friendly, professional, and relatively inexpensive. UPS also makes it easy to return items for a refund. They’re my preferred shipping company for personal and business related matters. Great customer service. That’s so important, so companies should pay their customer service representatives accordingly…and, I think they do.
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October 2023 by Shu Guan
David is super attentive and helpful, he explained well how the shipping process works, and assisted me with the packaging. Best service ever!
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August 2023 by Phil Corona
The service here is terrible. Doesn’t matter if you’re waiting in line, if you’re an Asian female, you can cut in front of others and staff welcomes it.
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July 2023 by Chelo R.
Word place to go to i send a package one day they charge over 100 and she didn't get package and they never gave us money back or package they are liars
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June 2023 by Christine P.
Friendly, professional, and great customer service. They helped me return packages that I needed some troubleshooting on. Very reasonable prices. I would definitely go back.
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June 2023 by Limon A.
I went in to get a minor travel consent notarized for my daughter. The nice gentleman across the counter, Jesse, was nice enough to review my letter and educate me on what they look for on the letter. I was prepared and knew what I needed but it was very nice of him to go above and beyond to provide the information in order to prevent any problems. His customer service was exceptional!!! It was simple and the cost was awesome! I usually pay $25 else where to have documents notarized. They only charge $15 at UPS!!! Definitely recommend coming here for your Notary needs.
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June 2023 by Lyane P.
I have always found the customer service here to be good, but today it was excellent. I had to ship a bulky rug and the clerks gave good suggestions on how to package it. Then, when I came back struggling to carry the bulky item, one clerk rushed over to help me carry the package. Even if the lines are long, the wait is never too bad because everyone is always efficient.
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May 2023 by Michelle Wirawan
This was probably the best service I’ve ever received in a UPS store.We went there for a luggage storage service by Bounce. There was some issues with the system and one of the associates there, David, helped us with the problem. He went above and beyond and made sure that we were able to navigate the problem and had a good experience.
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April 2023 by Aaron Jamison
Had a great experience with Chloe! She was kind and helpful, and gave me practical suggestions for shipping a suit (something I'd never done before ?) so as to keep it wrinkle free, without making me feel like I needed to spend a lot of money on unnecessary packaging. The whole process couldn't have been any easier or more pleasant. Thanks Chloe!
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April 2023 by Zulian He He
Met one of the nicest guy working there. I understand maybe ups itself is bad due to their fees, delivery and other problems with the company, but the people working there are genuinely friendly and the problems with ups is just bc of corporate.
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April 2023 by Erica T.
David and his team were incredibly helpful and informative. I appreciated his transparency about saving money on certain services they provide. Thank you!
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March 2023 by Aaron Downing
Beware as they are over charging for basic packaging service. Boxing and bubble wrap. Said was customization and cost 60$. Possible new owner and have filed complaint, suggested retraining.
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February 2023 by Loc Le
This is a block from my place and I'm here like once or twice a month for the past few years. I'm only writing a review now because of the exceptional service I got today. David, a younger fellow helped me today and really went above and beyond. I had a product I was going to have to go home to grab another box for but we got it to fit in a poly bag with some quick math. He really could have just said sorry and good luck but he really tried and i truly appreciate the spirit of customer service and real desire to help out a fellow human. Thank you for being you David and please never let the world change you. Cheers!
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February 2023 by Shannon T.
David and Jose were so thorough and helpful when I needed to ship a few items today. First, I couldn't find the shipping address on my phone, then I goofed up on the actual package being shipped. They were patient and kind, in addition to efficient. I was the most ill-prepared customer, but they treated me with compassion. They even helped me re-pack a fragile item. Thank you, both.