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December 2021 by Lynda C.
Great service. The team at this branch went out of their way to help us set up a number of new accounts. They were attentive, helpful and professional. On follow up calls and visits they remembered our names and helped us with a few questions we had about the new accounts. Terrific neighborhood bank. Highly recommend.
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July 2021 by Kimberly Spaulding
"My One West Agoura Branch" is simply amazing! I greatly appreciate that during this world pandemic you ALL have been there for us. It is Always a pleasure to work with this wonderful staff of Awesome individuals. Your attention to detail and customer support is terrific.Many Thanks
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May 2021 by Cindy Smith
I have been using them for business banking for a long time now. They are good. Not amazing. Can’t complain. Most banks are not great in general!
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May 2021 by Chad Bronson
Is this place even open? I have never seen anyone go in or out of this place
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March 2019 by Natalie Spiewak
Great customer service. Always friendly and helpful.
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February 2019 by Natalie S.
Best personal banking ever. I went in first thing in the morning to get a cashiers check. Their computers were down and they didn't know for how long. I went back a half hour later, still down. Oh well. Three hours later I went back again. They were so apologetic. I gave the manager my cell phone number and asked her to call me when the computers were working and I could get my check. They close at four in the afternoon. At 3:40, I got a call that they were working with their IT department as this outage was effecting 80% of the company and they were hoping to get something done by the end of the day. 4:10, the phone rings again and they have my check for me. Don't worry about it being after hours, just come to the door and we will open for you. Wow! If that isn't fabulous customer service, I don't know what is. Thank you so much for your help.
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February 2019 by Shelli D.
Been banking at OneWest Bank in Agoura for several Years. Started with personal checking & now have our business accounts at OneWest in Agoura. It's because of their staff & the personal service we have received from KLAUDIA & KARINA. Their professional in every way especially with there attention to detail with customer service. Greetings us by first names or a personal phone call. We have always preferred banking where we have personal contact and OneWest in Agoura has fulfilled our needs and then some. I highly recommend them.
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November 2018 by Kimberly A.
The Agoura "One West Bank" is simply the best EVER!! Klaudija and Pooran always provide so much attention to detail and care deeply for their clients. I am always greeted with smiles and words of encouragement. Currently the shopping center is under construction and it is almost impossible to enter the center. Pooran was so kind to meet me in the front of the bank, take my deposit and help me back out of the parking area. ALL of the individuals at this branch are Awesome. Today was just a sample of how wonderful they are and how much they care about their customers. Many Thanks, I appreciate all of you!!! Kimberly