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August 2023 by Toban .Rinehart
Kramer's is a Great Pharmacy. And all the Staff are Awesome.
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June 2023 by Bikes, Burgers and Blues
We love Kramer's Pharmacy.I have an elderly father that I take care of, so he has a high requirement for meds.I come in often enough that they now know me by name.They are friendly, helpful and knowledgeable.
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April 2023 by Jane L.
Andy Kramer and his team make it so much easier to do business than any of these mail order services or large pharmacies. There is something for sure to say about local community service! they are amazing! They handle everything for you to make your life easier - personal phone calls, delivery, working with your insurance company instead of you sitting on hold and getting passed around forever from department to department. Support local and get better service at relatively the same price! No brainer!
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March 2023 by Ian G.
Having lived in the local community for 20 years, I can honestly say there's nothing more refreshing than a friendly, home town and locally owned pharmacy like Kramer's. The staff is extremely helpful, knowledgable and willing to go the extra mile to ensure your prescriptions are filled in a timely manner. In addition, the pharmacy is wonderful for kids, young adults and senior citizens who often visit their convenience store for sundries, toys and other items. If you're sick of the large big box pharmacies that treat you like cattle, Kramer's if for you. Make it a point to stop by and meet Andy, the owner. Andy will make sure you receive the highest level of service and care.Support your local business and move all of your prescriptions to Kramer's. You'll be glad you did!!!
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February 2023 by Cassandra S.
Kramer's is truly an extraordinary experience every time--the best pharmacy ever! They fill prescriptions VERY quickly, text you when it's ready, call you with updates when there are delays for any reason. They've also helped me find discounts or coupons on some prescriptions. Staff is always friendly and kind! Although the hours are more limited than a big pharmacy, it's worth itPlus, they always have unique gifts, displays of whatever holiday is next. I've bought tons of gifts here through the years
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October 2022 by Brian L.
Do not take your child here for vaccinations. They will refuse to vaccinate if they hear your MINOR child say they don't want to be given a shot. Well, guess what -- NO child wants to be given a shot. Unfortunately for them, it's not their choice. If I bring my child in to be vaccinated, my expectation is that their opinion does not matter. Avoid this place at all costs unless you want someone else making healthcare decisions for your child.
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April 2022 by Kate C.
Late yesterday afternoon I called Kramer' and spoke with the pharmacist about a medication I urgently needed. I did not ask nor expect them to rush this medication to me, but they did and I am already feeling a little bit better. A huge thank you to the staff at Kramer's for caring and such fabilous customer service.
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April 2022 by Princess O.
I needed a prescription filled while in town and they REFUSED to fill it because I don't live in Agoura. Their reason? What if we need that drug for a RESIDENT. Not joking.
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March 2022 by Jessica S.
Best Pharmacy I've ever been too. They are absolutely the kindest and quickest pharmacy I've ever used. They always make sure I leave there completely satisfied. They sell other items in their shop and everything is adorable. Unique kids toys and educational but fun toys. As well as medical items, they sell the best selling lotions and make up bags and so much more. Kramer's treats you like family.
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February 2022 by Kat
This pharmacy always has what I need. During the pandemic, I couldn't find rubbing alcohol or hydrogen peroxide anywhere. Kramers had them both! As soon as I walk in I am greeted with friendly faces and they are always quick to help me find what I need which is never the case I find with the larger pharmacies who can barely bother to look at you sometimes. Happy to support this small-town business!
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February 2022 by Debbie Deshotel
I have gone in multiple times to buy covid test kits. Yes I understand that they are priced higher that you can buy on Amazon or another pharmacy.However everywhere else is sold out.This business owner has made an extra effort to supply the community with needed tests…at a significant expense to the pharmacy if you add shipping and extra employees on the clock to sell them.Want to complain about the cost of the test kit? Nobody is forcing you to purchase them here!I for one, appreciate the fact that they are available here. Thank you Kramers!
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February 2022 by Benjamin Koplan
Kramer’s pharmacy is one of the very few places where we have found Covid tests available in a consistent and reliable manner. Go to CVS and they have nothing. Go to Walgreens and nothing.When we needed to see if our family was infected, we went to Kramer’s and were able to get the home tests. The packages were factory sealed and a very recognizable and reputable brand (Abbott). At $20 a test (two to a box so $40), we found that to be more than reasonable.When it comes to so many things COVID-related, it’s the Wild West out there. Thank goodness for a pharmacy family that cares.
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January 2022 by Harper L.
I wanted to love this place but after ripping people off charging $29 per Covid test (use to be $45 And there is articles online of them price gauging) when the exact same test is sold in 2 pack for $12 on Amazon, then yelling at me on the phone and being extremely unprofessional with my previous pharmacy hanging up on them etc when transferring meds. I think I'm just gonna have to give up on wanting to support this local pharmacy. It sucks as I am all about small business but if you are not going to take care of your local community, I'm out.
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January 2022 by Elisa H.
I used to like this place. Folks were friendly, drug store was accessible. Prices were fair. Not so much anymore. Came in to purchase test kits for Covid and lo and behold they had taken the kits apart and are selling them for 20.00 each! You get your test kit in a pharmacy bag rather than the original packaging . When I asked I was told they bought them wholesale. What a racket, price gouging just like that at a time when they could do the community good, they chose the wrong path! For reference, Amazon is selling the same kit priced at 18.00 for two tests! Bye, bye Kramer's. Have no respect for you anymore.
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January 2022 by Victoria O.
Kramers Pharmacy...Shame on you! This was our first experience with your pharmacy, and you took advantage of our family. We support small local business, and this is how we are repaid?! We purchased 5 tests for $114.00 with the hopes that we would be reimbursed from our insurance company. Plus, I had no idea how much they should cost. These tests were opened from their original package then sold to us one per Ziploc bag compete with copied instructions. The markup is what gets me. You took advantage that these tests were hard to come by and decided to make a profit from the community as we struggle in the economy and try our best to keep our family safe. We will NEVER cross your doors again. I would expect this from a thief online and not the local trusted pharmacy. I am attaching pictures in the hopes that others will see and won't be taken advantage of. Please save your "were sorry your upset" speech as its nothing but a template and not original or sincere.
