-
June 2023 by Char Trucker
Took a few minutes for somebody to notice me. But that's not why I took off three stars. It has to do with their pricing. $5 just to receive an email is absolute highway robbery and predatory. I'm glad I don't live in the area and don't have to visit this shop again I hope. But I feel really bad for the people who do have to live in this area and this may be their only option to get something printed or faxed. Be aware I heard from another local but that's $10. Otherwise it's done and I can get on my way but I just want to let people know that this is way beyond what it should be even for California.
-
July 2022 by Rick Willmore
DO NOT USE THE USPS!!! AGAIN, DO NOT USE THE USPS TO SHIP!! The folks at the UPS store here say they recommend people not use the usps. USPS lost my package after it was shipped from this store and the only assistance they provided was "its no longer in our hands and we cant help you further". I am writing the review criticizing the store because they suggest to the to customers a poor shipping option and when the customers need assistance they write you off and states its not their problem. I honestly dont care that it was the USPS that lost the package, this store is the front facing location for the USPS (by providing the USPS shipping option they are an extension of that service) and they should ensure its clear the USPS is a shoddy shipping method and also ensure they do whatever they can to cover their customer base. A $5k laptop lost and everyone throws up their hands and says sorry its lost ... Next time you guys at the store front make sure you recommend a reasonable insurance amount for a laptop and ensure your customers use the correct option when they say "it has to be there by such and such date".
-
November 2021 by Diana Anderson
I've had a box there nearly since it opened. I can't state enough th service I've had in all these years it's top notch.Always treated by the owner as a valued customer and friend.Only reason I didn't give five stars is do to the hour changes. When I got my box they had later hours.This business is old school Jan knows how to run a business which is refreshing and much appreciated.I always walk out her door happy whether it's to pick up my mail,ship something or purchase an item I need.
-
October 2021 by Sue C.
I have many issues with the print shop. First, none of the employees (including the owner) are friendly at all. Second, I pay to rent a box yet I get charged $1 to drop off a prepaid package for UPS. I have contacted UPS and I was told that because they are an authorized drop off they should not be charging for packages that are left to be picked up as long as they are prepaid with label attached. And lastly, when I have a package to pick up and they leave me the "green" package slip in my box, I go to the counter to get it and it takes them forever, even when no one else is in the store. Clearly the employees are being paid by the hour and they don't care if they assist 1 customer or 10. Suffice it to say, I won't be renewing my box when it comes due.
-
August 2021 by Joseph Lewis
$1.00 for pre-paid label pick-up for delivery on UPS only..USPS & FED-X are free to pick-up for delivery.A little expensive on most items, but well worth the convenience, If you live our here in Acton & surrounding areas; (a real G.O.D. send, when you need something, "right now".Hope they bring back the "where the (Heck) is Acton t-shirts..[Reserve me a 3xl, if possible]I'm still wearing mine, that I bought back in 2004/2005..Business' on Palmdale Blvd., Ask "where is Acton".. & they are only two exits away.Moral of the story.. Acton Print Shop is a much needed and appreciated business serving this area.Thank you, Acton Print Shop for your local services.Sincerely,Jos.t.
-
July 2021 by Carol J.
Update - apparently they are now enforcing the mask mandate. Too bad they let their political views get in the way of common sense before but apparently others complained as well
-
June 2021 by Paula F.
I was visiting the area and needed to have my medicine sent to me. I went in and spoke to the lady at the counter to see what the fee was for picking up a package and filled out a form to allow them to receive my mail. She couldn't have been nicer. My sister had a problem on her end with UPS and called the print shop to see if they took FedEx and they did which was a blessing. I couldn't be more pleased. I'll use them again whenever I'm in the area.
-
January 2021 by Ted L.
I dropped off a Pre-Paid UPS Package for Pick by UPS. The Girl at the Counter greeted me with "That Will Be $1 for Handling Charge" This surprised me due to the fact that no other UPS Store Charges for Pre-Paid Drop Off. Then I asked to Buy a book of Stamps. I noticed the Girl at the Counter, Counting the Number of Stamps in the Book. I asked what she was doing and her Reply, "The Stamps are $.80 Cents Each" Double the price of a USPS Stamp! I now understand why the Majority of Residents do not do Business with Locals in Acton, CA They Lost any chance of Doing Business with us!
-
July 2020 by Nicole F.
Had a very unpleasant experience. Went into the shop the customer service was poor, they were incredibly unfriendly. Then they charged me $1 to ship a prepaid UPS package. I placed an order for vinyl numbers. They did the job wrong and then told me they want to charged me double to do it the right way and how I asked originally. I always use local when I can and I am sad to say I will never support this business again.
-
October 2018 by Diamond Mobile Detail
Great location for parcel shiping & receiving, school supplies, balloons, mail box rentals fax and quick copies. This location even has high end printing machines for all kinds of vinyl lettering, banners, signs and marketing tools.
The owner "Mrs H" who operates the store frequently makes sure things run smooth and handled correctly as does Ceasar the store manager & in house graffic designer. ?
-
October 2015 by flyingshamrockranch
Great mailbox, printing, notary and other business/personal needs business in a small town.
