-
February 2024 by 민윤기M.yoongles
Slow service, i only bought 2 scrunchies ponytails and they take forever to give me the change. Staff seems not to care as they keep on talking on their own language.
-
August 2023 by Michelle Gulbransen
This place is great!It is more for younger teens and such..but it is also great for young at heart people as well!!
-
August 2022 by Jose Guay
Great staff. Helpful. Prices were amazing! Bought 7 tops. Will definitely go back. Styles were right on. Modern & up-to-date with today's fashions.
-
January 2022 by Patrica Patel
Rude workers, no sense of customer service. I wish i could say it was a one time thing, but its happened multiple times when I've shopped here
-
January 2022 by Dilukshi Anthony
Horrible Customer Service - STITCHES KamloopsI had a very disturbing experience and I wrote to their customer service about it on February 22 and I was informed that my email was forwarded to their District Manager but I haven't received any reply as yet.
-
December 2021 by Heidi
We love shopping at this store. The lady there helped us find the right sized jeans for my granddaughter. They had a great sale on and tons of really nice clothes. This is our number one clothing store choice in town.
-
December 2021 by Arabi Mahmud
I used to love to go to this store. I always shop a lot from here. The employees they used to have were nice but I don’t know why they hired a Karen there who is very rude every single time. Even for no reason, she will behave rudely! Extremely horrible customer service. They just want you to go away. Ruined my day!
-
November 2020 by Yuvi Naicker
If I could give this store and the customer service provided lower than 1-Star, I would. Firstly, I would just like to say that if the receipt or Stitches website does not indicate that an item cannot be exchanged more than once, then it should not be an issue. The so-called "manager" of the store claims that she trained her staff well enough to tell customers about this policy, yet it seems like her training is ineffective. Not only was this manager unhelpful, but she was also rude. The manner in which she dealt with the situation was also nothing short of discourteous. It's not like I expected a refund, I just wanted to exchange an item of clothing for another; there was nothing that should have denied me this exchange. It was not final sale, it had a receipt provided, it was not an "on-special" item and neither was it a "70-80% off" item. I am truly disgusted and appalled at this level of customer service. Either train your managers better or find people better-suited to the job.
-
November 2019 by Jenalee Zubrod
The worst customer service ever, every time I have been here. This store looks like it's going out of business all the time. It's super messy and unorganized. Not to mention the staff telling you no refunds or returns AFTER they hand you a receipt. I felt duped after I finished purchasing school clothes for my daughter, not knowing until after my transaction that if she didnt like them or they didnt, fit too bad I was screwed and stuck with them. What a horrible policy and way to treat customers. I refuse to shop here again.
-
November 2019 by Leona Hodgson
Absolutely applaud by the staff and management in this store. Will never shop here again. While my daughter and friend were in rooms trying on clothing, an employee unlocked and open the doors upon request of another shopper claiming to have left stuff in the change room. Giving her the opportunity to grab the shorts off the floor taking the money out of my daughters friend shorts pocket. Resulting in the theft of $135 .
Had she actually left stuff in change room they could have waited for the girls to come out. At the very least knock on the door. To open a door while anyone is trying on clothing is a extreme violation of privacy.
Taking this issue as high up the chain as I can.
-
November 2019 by Bobbi-Jean Millwater
The help was good
-
November 2019 by andrina V
Bad clothing, bad staff.
-
November 2019 by Samantha Schick
Awesome place to shop. My fav.
-
November 2019 by Nessy Bartolome
Loved it...very low prices ??
-
November 2019 by John Mosimann
A wonderfully inexpensive store to send teenage girls who just like to buy stuff. ?
