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November 2023 by Jack Dandy
Came in to use the restroom and grab some pizza. The male restroom is lacking. No toilet paper in the one stall. The other stall had excrement and toilet paper clogging the toilet. This is the first Casey’s that I haven’t given 5 stars to. Very disappointed.Guy working up front was very nice though. The only saving grace.
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November 2023 by Robert Birch (WhereIsGeorge)
Always a nice experience coming here. It is always clean, and the restrooms are spotless. Hot delicious snacks are available, and the entire store is well-stocked and maintained.
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September 2023 by Victor Blakey
Just had one of the rudest experiences that I've ever had in a gas station. I was at this Casey's location on sunset Ave in Springdale AR around 8:15 a.m. today and There seems to be an issue with the payment terminal. My transaction was approved on my end but on the employee's (Joey) it said that there was an issue. According to my bank statement $45 was taken from my account. Joey then asked me to reinsert my card and another $18 was removed and he kept telling me that my card was getting declined when in actuality it was taking money off my card. Joey voided out the $18 transaction which immediately went on my card and then refused to avoid out the $45 transaction stating that there was nothing else for him to void and when I insisted, even showing him my transaction history that it came out of my account, he then got irate started raising his voice and told me that if I knew how to do his job better than him then I should go ahead and do it as he spun the monitor around. I've never been so disrespected by an employee and I was nothing but nice to this man. I asked if there was someone else that could help me he claimed that he was the manager and nobody else was there. I told him that I saw other people working and he said that he's the manager and they're just employees and they can't help me. I ended up getting my gas in the end but I'm still out $45 . My bank says that the transaction is "incomplete" So I'm sure if they run an audit on that register you'll be able to see where my transaction is still sitting in limbo but Joey didn't care enough and was so adamant on being right that he was no help at all. I'm still fuming from the worst customer service that I've ever had. I've been to different Casey's locations plenty of times with no issues but this "manager" needs to be reevaluated.
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August 2023 by Rachel Wilson
Need to get to workers in there ones that actually wanna do their jobs and not argue with the customers and tell them it's the customers job to check and see if the soda machines are out.. last time I checked it's the workers job to check those cause that's part of their JOB. Big fail Casey's. Wont be getting my business at that location anymore.
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August 2023 by Zack Fair
Pizza was delicious, but it was not cut so I had to tear pieces off.
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June 2023 by Michael “MoToKiD417” Wright
Terrible staff, I go to multiple locations throughout the week while working, this is the only one where at 8am they don’t have a single thing cooked and when I ask why they are super rude and tell me they just opened up. Looks like the Kum & Go right down the street is where I’m going
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June 2023 by Kimberly WaggonerFilsmyer
Wow...The woman at the counter working, shouldn't be at work if she's high! We won't be back...
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May 2023 by Juan Valle
The service to add air to the tire is a robbery that machine does not work!
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April 2023 by Short Cak3u
They carry e88 gas which has been very helpful for my big gas guzzler. I drive quite often, and this is my favorite casey's to go to. I hardly ever have issues with the pumps, and the staff is nice!
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October 2022 by Brandon Turner
There was only one person behind the counter and the line was extremely long. She buzzed her helper multiple times, but it took a while for him to come out from the back to help her. She was doing everything she could to get the line down, but had a difficult customer. This problem falls on management because they aren't staffing enough help for their store.
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September 2022 by Marlon Parks
I stopped at this Casey’s in Springdale & got a sweet tea. I love the tea & pizza but not so much the coffee but I’m not a heavy coffee drinker either. The woman working register gave me my tea for free. It’s little stuff like that we should all do. Something that simple can make someone’s day. Thanks.
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July 2022 by William Runion
Used to work for them did me wrong and fired me. Boooooo. Love the chicken bacon ranch.
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June 2022 by Brandon Garcia
This is by far the worst Casey's I've ever been to! I will now go out of my way to avoid it. Bathrooms are always filthy and not stocked. Pumps never have paper to produce a receipt. Coffee machines always blinking a warning code indicating they need cleaning. Each and every staff member is either completely inattentive or incompetent, or sometimes both. Always rude and impersonal... Just wanting to get you out of their face so they can go back to conversing with coworkers or staring at their phones. Whoever runs this place ought to be ashamed! What a waste of a nice, new facility to fill it with people who don't care, have no work ethic, and almost non-existent interpersonal skills. Special shout outs to the girl who works there during the day shift during the week (brunette with glasses), and the recently hired very old and confused man; these two are the worst of the lot. I don't normally take the time to write negative reviews, but this place is a disgrace to other Casey's!
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May 2022 by Thomas Smith
We to get the offer in the picture and was still charged full price. Normally I would complain but the guy at the counter was rude about it. If it is advertised for a certain price it should be honored or the advertisement signs should be removed because it is false advertisement
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April 2022 by Jose Santos
Wanted to buy and Marshallese guy refused to take my debit card. Hopefully no one else gets service denied.