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February 2024 by Casady Team
Meagan and Susan were so patient and kind! I absolutely love my ring! Wonderful experience all around! Thanks ladies!
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October 2023 by Joshua K
Nice employees. Always quick to inspect and clean her wedding / engagement ring. Have taken good care of us since purchase
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October 2023 by Victor Lopez
Amazing customer service and very beautiful pieces at reasonable prices
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August 2023 by Laura Henson
I have been coming to this store for years. Susan, Daniela, Megan, and all the lovely ladies here have always been so helpful whether I'm stopping in to get something cleaned, or coming in to buy.
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July 2023 by John Sarai
I am a person of color and one of the older associates skipped me after I waited 5 minutes at the door without being greeted or anything. Two white lady’s came in and she directly went to go help them after she got freed up. I have never been treated this way until today.
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May 2023 by wei zhang
We bought our engagement ring from Fayetteville, and this is our first time visiting this location in Bentonville. Susan is the agent who helped us! She is lovely, friendly, welcoming, and professional! This is a remarkable experience! I definitely will make this store my main store to visit!
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May 2023 by Elite_CFR
Michelle helped us plenty. Definitely helped us with a confusion we had. Very good store :))
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May 2023 by Chloe Ng
Susan is the best. Very satisfy for the service today from her. Thank you ♥️
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May 2023 by Jennifer Frost
My husband gets all my jewelry from there. Including my new wedding set. Great customer service. Thank you for the wonderful experiences
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May 2023 by Cem Wines
I was able to go there on my lunch break and find a perfect Mother's Day gift. The lady who helped me was friendly, knowledgeable, and efficient. I will definitely return here the next time I need jewelry.
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April 2023 by Johnny Henley Jr
Heather is so incredible to me every time I go to the Rogers Promenade location. Some people are “brand loyal” … I am “Salesperson loyal.” If Heather left Zales and went to work at another jewelry store, I would take my business to that jewelry store.
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April 2023 by Matthew Neal
The team here was very helpful to me finding an engagement ring for my fiance. They were all very nice, professional, and very informative for everything I needed through this buying process.
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April 2023 by Brandi W
I had the center piece of my engagement ring fall out (ring was purchased elsewhere) and Heather was very helpful in helping me pick a new stone
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February 2023 by Daisha Holt
The women there all act like they hate their lives and like they are too good for anything, lol. They will also find every excuse they can to rip you off, just like a used car salesman.
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December 2022 by Amy K.
RUN! Save yourself!!Hands down one of the worst experiences ever! If you are looking for jewelry, look elsewhere, pay a little more for quality care, because they will not take care of you or your jewelry here. These people lack any sort of common sense and customer service and corporate really needs to look into what's going on at this particular store!
