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December 2023 by Ryan W.
I got a dishwasher installed recently and It Never worked. They never gave me a manual and I called the company and they told me to have a Merry Christmas and hung up on me. Not That They Would Be Helping after the holidays. But just Merry Christmas and hung up
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November 2023 by Cindy W.
Do not go to big name stores, Tucker's has them beat hands down!!! I got better appliances for less. Go see Becca!!!
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November 2023 by Will W.
We purchased a refrigerator for our RV. I picked it up and got it to the location and took all the cardboard off where we found lots of damage. I contacted tuckers appliance and they said no problem we will take care of it. So they delivered a new refrigerator. The two installers were super nice but they scratched up my cork flooring. I sent him pictures and talk to John in Rogers, he said they would take care of it and to send an estimate! That estimate was at least four weeks ago. I can't get anyone to return my call or email.
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August 2023 by Bandit_heeler
Great customer service! Was greeted the moment we walked in and helped all the way through, answered all the questions we had and even saw us off! Felt nice to shop here! They have a great selection of furniture at really good prices!
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July 2023 by Cheryl H
Updated: The 3rd party was no help. This chair is not comfortable and still hurts my back. It's actually worse now than before the 3rd party came out to "fix" it. I will never buy from nor recommend this company to anyone I know.I'll just say that the $5k-$10k I need to spend on furniture and appliances over the next few years won't be spent here. Washer and dryer seem good so far but recliner leans to the right. I talked to them and they sent a 3rd party out. Chair still leans and hurts my back. Hopefully I'll get used to it soon.
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July 2023 by Ordinary Arkansan
They have a great selection for furniture and appliances. Bought a washer and dryer and it was a smooth and good experience.
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June 2023 by Sandra Mitchell
Spent $7,000 with this place in appliances. They ordered a part for our vent hood. Told us it would be 5 weeks - ended up being 10 weeks. Then, it was the wrong thing. Took it back to them. Said they would take it but charged us a $20 restocking fee. A nice poke in the eye. That’s ok. Was looking to spend another $10k with them in furniture. Taking my business elsewhere. Pretty stupid on their part. Terrible way to take care of a customer. Guess what Tucker - there are other places to shop.
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May 2023 by David G.
Recently bought washing machine, which is working really well, Speed Queen. However, beware of the 3 month finance option, Acima. It's actually a lease and there are a couple of small hooks in it, just saying.
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March 2023 by Donna Lewis
In the process of building a new home, my husband and I used Tucker's for all of our kitchen appliances. Roger took the time to show us everything. He was very knowledgeable, helpful and friendly. Our experience with him was great. Great delivery guys, too. We recently went back to Tucker's to buy furniture. Seth was very helpful as well. When we couldn't find what we needed in the store, he took the time to show us what was available online. That's where we found what we were looking for...and although the online order was suppose to take up to 5-6 weeks, it came in 3 weeks. Delivery schedule was great. Everyone we dealt with there was great! In building our new home, my husband and I learned a lot about good customer service...Tucker's definitely has great customer service.
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March 2023 by Melissa Shook
Tucker’s is a multi generation local company who I have purchased from several times since moving to NWA. They are no-nonsense, respect their customers and there is no trickery (ie extended warranties) that other furniture stores will stick you with. They have the largest selection of custom fabrics I have ever seen and will work to get you exactly what you want/need….Always have cool, one of a kind pieces as well, and reasonably priced. They truly appreciate your business and are kind beyond words. I have always worked with Roger and he is amazing. I give Tucker’s my highest recommendation.
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February 2023 by Rachel Keenan
Was able to call and ask about an appliance, the sales person was able to text me information so I could look at models and offers without even coming in! Allowed me to walk in the next day, but, and pickup what I wanted in 30 minutes. I was super happy with staff and their helpfulness, and our product.
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February 2023 by Gregory Banta
We had a very nice, and knowledgeable sales person. Were able to get 3 appliances for a really good price.
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January 2023 by Gaynell Bell
We have shopped at Tuckers for over twenty years. Have never had a bad experience; employees are helpful, knowledgeable and cheerful! Love the scratch & dent, and of course the sales. The store has a more homey-feel than the big box stores. Well done Tuckers!
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November 2022 by Carolyn Sandkamp
From the minute the receptionist answered my call, to the salesperson(Roger) answering my questions, I felt they wanted our business. I had tried the largest appliance store in NWA & continually felt my business was not "big enough" for them. Tucker's selection was excellent, they had what I needed "in stock". Roger knew or quickly found the answers to my product questions. Walking through the furniture(on the way to the appliance section) I was looking at high quality furniture! The furniture selection was equally as large as their appliance selection. We will be back and I HIGHLY recommend this store!
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November 2022 by Martha Bader
A big shoutout to Jimmie and Josh who delivered our refrigerator yesterday they did a excellent job and in a timely matter. Give them a raise ?????