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July 2022 by Hannah Scott
I placed an order online for some basic back to school items. Part of my order was correct but I received 1 incorrect item. I went to the store to return the incorrect item and get the item I was still missing. I was told they could not help me and I had to call customer service. I called customer service and after an hour on the phone with 2 different people was told that to get the item I was missing they would refund it from my original order and I would have to place another order to get it. How hard is it to correct your mistake and send the item that you didn't send in the first place? Will never be shopping here again after the time wasted just trying to get some T-shirts.
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January 2022 by Sherie G.
Brought my 5 year old to get some school uniforms and of course he has to go to the restrooms right when we get there. Went to the restroom came right back and the door was locked. I called the store they said they closed at 7pm (it was 6:36pm). They said they were counting money and would come open the door. The young girl comes to the door doesn't say anything, unlocks the door and walks off. She was VERY rude, there were 3 staff members working all seemingly hating there job. Not help, not recognizing I am a paying customer and that customer service is mainly there entire job description. I almost didn't want to buy anything but it was freezing outside and the other uniform storm was not at the mall. Two thumbs down
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November 2021 by Sean Campbell
Here for Black Friday, except the store isn't open. Black Friday posters all over their windows and a sign says open 8 am, but it's 8:30 am currently.
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September 2021 by Ana Aguilera
My kids did not like their shower curtain fitting rooms they both complained about them. I liked the variety as far as clothing .I don’t like having to hunt for everything it’s very time consuming.I wish they had more of the clothes on hangers and less in piles. It really felt like they wanted to cram as much as possible into a small store as possible .I wasn’t really a fan of that because once other customers are around you have to be waiting for them to get out of the areas you want to be in over and over again. The check out was fast and the employees did let me shop in peace so I was happy about that. Thank you for keeping it clean.
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September 2021 by Addison Davenport
Friendly staff very clean! Love it here would totally shop again! I always buy my kids t-shirts from here! Super high quality and amazing designs!!
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September 2021 by Violet Garner
Pathetic how the workers don't welcome anybody. They made me feel extremely uncomfortable, and I had to greet them when I walked up to the counter since all they could do is stare. One of the employees was even on the opposite side of the counter, typing away on her phone. They're reluctant to assist, and very unhelpful when they do. I've worked plenty of customer service jobs, and this is not how an employee should be when on the clock. If you don't want to work there or do your job, go elsewhere. You guys deserve negative stars.
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August 2021 by Lyssa Fitz
Pathetic how the workers don't welcome anybody. They made me feel extremely uncomfortable, and I had to greet them when I walked up to the counter since all they could do is stare. One of the employees was even on the opposite side of the counter, typing away on her phone. They're reluctant to assist, and very unhelpful when they do. I've worked plenty of customer service jobs, and this is not how an employee should be when on the clock. If you don't want to work there or do your job, go elsewhere. You guys deserve negative stars.
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October 2020 by Nicole Gonzalez
I went in tonight, and the employees that were working were so helpful!!!! I came in looking for a spefic kind of pajama set and one of the girls (I think her hair was red) was so helpful and. even helped me with price matching! They greeted me as soon as I walked in and told me to have a great night. Amazing customer service definitely will be shopping here. again
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October 2020 by sara mcalister
To the two young women working in this store today:If you want to sell anything you first have to greet customers. Then you have to be on your feet, not sitting on the floor behind the register. Put away your phones and know that you can share your videos when no customers are present.“How can I help you” goes a long way. So does a smile. Even wearing a mask, a smile shows. And, you have to actually want to sell something.
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July 2020 by Jani Zamorano
-1 Walked in...No “hello, how can I help you” Both girls were stuck on their phone. Not once did they acknowledge that we were in there. So disappointing.
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July 2020 by Noah Hess
The prices are great and I love the employees! Favorite place to shop for clothes!
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September 2019 by Jimmy Cline
They have jeans that fit my skinny son but they are expensive. $50 buys like 2 things here. I wish I could find some little girls shirts that are not all unicorn or cupcake type shirts.
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October 2018 by Lively S.
Made a purchase online to pick up in store. The employee at the front desk was very kind and enthusiastic. Associates were helpful in loading a very heavy item into the vehicle. After leaving, an employee actually called me to discuss a potential order issue. There wasn't an issue, but her reaching out and making sure there were no errors was a great reassurance that the employees care.
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September 2018 by Deana M.
Products are beautiful but the associates are unfriendly bordering on rude. I did purchase some dishes but did not enjoy the experience and will find somewhere else to purchase my glasses, placemats, etc.
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July 2018 by Clay House
I give this place 3 stars because the girl that was working the day i went in was not the most helpful person. They had great deals. I will be back because I love this store but hopefully i will get a more friendly employee. I was not a fan of the dressing room, it looked like people had put p*** smears on the wall. The curtain was broken, so having my kid try on clothes made me uneasy to the fact if my mom didn't hold the curtain back, people could have seen my kid.
