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November 2023 by Sarah M
I've had a couple great experiences and a horrible one. Luckily the bad experience was just a hair cut, the girl didn't even try to style my hair during the blowout, it wasn't even dried all the way. I left looking worse than went I came in with a pony tail. Also felt so insecure leaving with my hair partially done. If I had plans right after this, I would have been very late, because I went straight home to make my hair look nice. If the gal would have spent half the time on my hair, that I paid to have cut and styled, as she did her own hair, I would have been happy and the $45 well spent. I will hesitate going back after this experience.
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January 2023 by Toni Threadgill
Worst haircut and color I have ever had. It took the woman 4 hours for a short haircut and color. She was obviously a student without supervision.
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October 2022 by Laura Walker
Holly is fabulous! Great haircut!
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August 2022 by Rebecca Bradley
I wish I could give less than 1 star. Do not let Hongkham Christian touch your hair. I went in and asked for a haircut and some caramel highlights around my face. An hour later I had 90’s chunky yellow highlights on my dark brown hair. I was willing to work with that, but asked to tone it down so it wasn’t so zebra-like. An hour after that the whole top half of my head was yellow/ orange and the bottom was my brown color. I left without the haircut and was told by the stylist that it was my fault (not really sure how). I went to a salon down the street to fix her mistake. Go somewhere else and pay a few more dollars to not get your hair ruined.
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February 2022 by Cathi Wilkinson
Went for a cut… had to go to someone else to fix it after leaving there. Obviously had to get a lot more cut than intended but the girl trying to clean up the mess had no choice!Service: Haircut
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July 2020 by Jennifer Garner
Called salon several times over a week never got a response. Online is showing salon is open. Went in store and salon has no signs posted saying not open or otherwise like other parts of jcp. Online states open but am standing curretly in front of store that is closed . No lights on. No employee in store. No one is here. It is unprofessional to not update your website in anyway or return phone calls. Or at least leave q sign if employees are going to leave.
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December 2019 by Jenessa Atkinson
The staff were all very nice and helpful, and they were able to cater to my haircare needs rather than following the typical "shampoo and condition" routine, which can be super damaging to my hair if overdone. I look and feel incredible. Thank you. Gretchen! I will definitely come back to you!
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December 2019 by Max Williams
Got my hair cut today!!! Everyone was awesome!! Krystal got me exactly what I needed!! ?? 10/10 for sure. :))))
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November 2019 by Cassie Facio
I just got my hair colored and trimmed. I love it. My stylist Krystal did a great job and was super friendly. I will definitely go back.
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November 2019 by Misty Lopez
I was having a me day and went shopping. While i was in pennys i thought i would see if i could stop in and get a haircut. I was able to get right in! Krystal was so friendly! She gave me a really relaxing shampoo and a great haircut! She also helped me find some really good products for my curly hair. I will definatly be coming back!
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October 2019 by Ari Pantoja
Great merchandise And trendy
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April 2019 by Mónica Herrera Hdez
my favorite store to buy
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March 2019 by Euleta McCarley
30-50% off of nearly everything! Ours was 30%!
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October 2018 by Gayle Cloyd
Fire Stanley and restore my 0 balance. Just posted on facebook
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October 2018 by Jessica Kirmer
Terrible, terrible customer service. Called to make an appointment and was yelled at by a gentleman that answered. He kept going on and on about several of the girls being at lunch and he was the only one there and there were 3 customers standing in front of him and he couldn't help me. Not sure what the issue was. I just wanted to SCHEDULE a hair appointment not get one right then and there. Besides I wanted to make an appointment because the last time we walked in and there were several staff members standing around talking and no one would cut my daughter's hair. When one of the stylists saw how irritated I was she was nice enough to do it. Bottom line they never have enough people working and their customer service and time management skills are beyond horrible. I will never go here again.
