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January 2024 by Alex M
Greedy pharma. They will overfill your prescription so that you pay more than you have to, wont take it back if you ask to be corrected. Never using them again.
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December 2023 by Evan Richardson
Not good. They are terrible about answering the phone.
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October 2023 by W L Duncan
The worst customer service I’ve ever experienced. And they make-up their own hours. Closed at 5:45pm while I was standing there waiting on a 3rd prescription. I was told they were understaffed and the pharmacist said she had to leave to pick a child up from day care and I could come back tomorrow. The pharmacy clearly displays that their hours are open until 7pm. Very disappointing. Plan to move my prescription somewhere else.
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September 2023 by Chris Williams
Will need to move my prescriptions. Location is closed without warning on a consistent basis. Super frustrating to drive over to the location then have it be closed during normal business hours. They can't even bother with a sign to let customers know when they will return. Forcing me to pay delivery fee. Maybe thats what they want?
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September 2023 by Kyle Chappell
Does anyone answer the phone here? I need to transfer a prescription and I'm going on 48 minutes of hold time. It won't allow me to do this online.
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August 2023 by Kristen B
I have been using this pharmacy for the past 6 months , and I can never just go pick up my prescription and leave. They lose bottles, only give you part of your order , etc. I’ve worked at a pharmacy, so I cannot figure out how a place can be so disheveled every single time.Also, the delivery service is unreliable.
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June 2023 by coulter burnett
Used them for 5 years... no more they are a headache
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March 2023 by Janice Johnson
I was told to return (walk in) in two months for second dose of vaccine. When I returned I was told I needed an appointment. No thanks! I'll shop elsewhere.
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December 2022 by Lauren
Extremely disappointed in the customer service and professionalism of the Pharmacist Tanner at this store. I have felt we were treated as an inconvenience with lack of compassion. I wish this was the first time with this pharmacist however it is not. Unfortunately we will not be going back, or recommending this location due to tanner for future patients.
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September 2022 by Robert F.
Like this pharmacy as it is convenient with very helpful and dedicated employees and pharmacist. Like the drive-through convenience.
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January 2022 by Josh H
Scheduled an appointment for a booster vaccine online and arrived for my appointment only to discover they don't have any available. Not doing business at CVS any more.
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December 2021 by Jamie Horton
I usually try to only leave good reviews and not be a total Karen. My patience has been tested and I'm finally at Karen Level 20.Since the reno began at the Target store, I've had root canals that were more fun than dealing with this pharmacy. Heres my most recent experience:My script took over two weeks to fill. By the time it was ready, I was feeling really sick. I'm supposed to take this medication daily and not skip a dose.... when it was finally ready,, I chose the $7 same day delivery option on the CVS app so I wouldn't have to go up there and stand in line for 30 minutes (another story, also I'm feeling really awful). MY MEDICATION DID NOT DELIVER. I got a delivery notification via emai the next day (yesterday) but it was nowhere to be found. CVS literally STOLE my money and didn't deliver my medication. They don't answer the phone. Like ever. I'm currently on hold right now and have been for 15 minutes. I'm gonna have to go up there (which I should have already done.)I will never ever ever use this garbage pharmacy ever again.
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December 2021 by Brooke D.
Went to pick up a prescription today at 5:30. The CVS pharmacy is listed as open now. It’s closed. So two more days I go without meds. This is the second location of CVS I’ve tried using in Rogers, AR. Both are a JOKE! Severely under staffed!
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November 2021 by JP Z
The pharmacy in Target in Rogers has been short staffed for several weeks. 1 Full time Pharmacist and no technician currently employed. I went into the store 3x during the past two weeks attempting to get a script transferred from their mail in center to the local store. The floating pharmacist told me it would be quicker to have my physician call in a new script to Walmart, Sam's Club or Walgreens because they are so short staffed. I have never had a pharmacy recommend that I go to their competitor to get a script filled. If staffing is that much of an issue, I'm sure the district pharmacy manager is licensed in the state and should have been in the store to help take care of patients.
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November 2021 by Jeremy Youmans
I scheduled some vaccines at this location. That was a tragic mistake. They sent me reminders and notifications that my appointment was set, but they were closed during normal operating hours and I was not notified and STILL have not been contacted about this. Leadership of this location has no accountability and using the term leadership feels inappropriate.