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January 2024 by Jovan Estrada
Never coming in to this location ever again, the representative was extremely rude and had a horrible attitude.. we were not greeted while entering, she refused to get out from behind the counter to do her job.
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April 2023 by Benny Althuzius
They always go above and beyond. EXCELLENT
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November 2022 by Robert Rose
Prople were great. Couldn't help with tower problems not there field of expertise. Apparantly not crickets either. My phone is working they say the tower I connect to is workin. If it is I think it's overloaded, and may need another one nearby to support it. But what do I know, I'm not an engineer.
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March 2022 by Michelle Neville
Fatima was very kind and helpful. The only aspect that would've made my experience better is if they had carried the phone I wanted, in stock. Ended up with a more expensive one, but overall it was worth it. Thank you!
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December 2021 by Pablo Castano
Ruby was very patient and resourceful in assisting me with a simple task that turned to a nightmare. I have been a long time Cricket client and she justified my loyalty tenfold.
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December 2021 by Luther Green
Poor service no one could help. Everyone just standing around.Be careful and don't ask a question.
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December 2021 by Jamie Hitchcock
Got us a great deal
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October 2021 by j-dawg
Hooked me up with a great phone at a great price. Would recommend.
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June 2021 by Fuego
Hooked me up with a great phone at a great price. Would recommend.
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May 2021 by GroovyGrub Gal
Happy customer here.
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February 2021 by Gleneva Perez Zea
Gabriela Otis was so friendly and very helpful,She is awesome. She was very patient with me and I thank her so much.
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November 2020 by Daniel Norsworthy
Service was awful. Will never return to this store.
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November 2020 by carla january
The women in this particular store are amazing with the customers and their knowledge.the only thing that I would suggest is that there was a long wait line so that's always inconvenient but other than that five star.
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October 2020 by Joe Reynolds
Would not recommend this store due to the employees. Everything was normal at the meet and great. Explained to the worker I wanted to switch my sim cards to a brand new phone and said I want to get a line for my niece. Had a question about if I bought the phone there could they ship it? She said no and also I had to change my own sim card right away. Was just on the phone with Cricket Customer service and they said to stop into a store and they would switch it out for me. Worker said she won't cause of covid. Asked don't you have gloves then? She said no. Replied then how to you work on peoples phones when they come in? She didn't say nothing. Remind you she hasn't even got out of her chair. I ask where are the phones? She says online has more of a selection then in stores. Asked if any phones are in the store to look at and can she help me select one. She says against the wall. Every answer was short as if she didn't want to work or do her job. I left frustrated and explained to her why. Seemed since she didn't wanna work or give any effort. Ended up driving to Springdale to get the phone, case, setup, and glass face. Planned on mailing the phone if the store didn't offer this service.
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July 2020 by Tina A. setzer
Awesomely great customer service I can read their eyes through the mask
