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November 2024 by C Hall
If i could give 0 stars i would. Any packages that come out of this center don't get delivered to the right address then you can't get ahold of anyone to talk to about it. The workers do not do their jobs! I'd stay away of fedex
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October 2024 by kj hk
They are terrible. My past couple of packages have been delivered to the wrong address. There's no excuse with Google maps and today's technology. Never have a problem with Amazon or UPS.
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October 2024 by Cedric
This is the worst experience I've been through. My package has been out for delivery and retured to the shipping location for 4 days straight. I would recommend to never us FEDEX for important items. They has very poor customer service. The driver will never finish his/her route. When you call the location customer service, they will give you the run arounds. They first tell you, your package will be delivered by the end of the day. At the end of the day, they will tell you it would be delivered tomorrow and you cannot request to pick it up at a location because I it scheduled to be delivered tomorrow between 10AM and 2:30PM. After 2:30PM, they would say give them until the end of the day. At the end of the day, then you still can't request to put it up the next day. If you have any other shipping carrier in your general area, I would recommend you use them.
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October 2024 by Joseph Bane (Joey)
Very friendly people
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August 2024 by martenashcraft
I'm so damn mad at FedEx you can't talk to a person they're automated system absolutely will not let you talk to a person so their time must be too invaluable to answer your damn phone
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August 2024 by Jonathan Watson
Needed my mattress today, driver dropped off a package that belonged across town and took off before I could even get to the door.
Then I get a text notification saying they tried to deliver (they did not, we have a Ring cam on the driveway), so I guess I'm to blame, even though a signature was not required and we made sure someone was at home all day anyway. And since their customer service is terrible, calling a rep did nothing for me.
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July 2024 by Nick Burnett
Fedex can't find my house so I hope this helps them since they can't read mailbox numbers
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June 2024 by James Perser
Just stopped by for directions. Everyone was very helpful.
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June 2024 by DJ VICTOR
This company is full of lying employees. They said they did not deliver my product because the location is closed. liars, the location is a hotel and it is open 24/7
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February 2024 by Matt Burks
Delivery driver failed to deliver and updated delivery that customer was not home. No signature was required and I have been home all day. My security cameras also show no one has been to my house all day. FedEx has a reputation in my area for delivering to the wrong house and customers have to use social media to attempt to locate packages.
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February 2024 by P Wilson
Customer service was good today.
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January 2024 by Gary Russell
Delayed my shipment then said I had a dog in the front years I don’t even have a dog in the front she’s to the side never drives down the driveway
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November 2023 by Allan Rodriguez Herrera
The shipment arrived in the best way, I had no problem receiving it even though it is an onsite site.
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August 2023 by Janis Sevier
Called customer service about package being delivered opened. Wanted them to check with Driver to see if he delivered that way or if someone took off porch opened and saw it was diabetic supplies and returned. Was supposed to call me back or email me and still haven't heard anything.
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April 2023 by C B
Slightly slowed with lots of paperwork, but it's like they actually wanted a package to get there or something
