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August 2024 by Wendy Weaver MOOR NATURAL LLC
Purchased my 2012 Buick Enclave cash from a sweet elderly couple for $9000.00 cash with 86,654 miles on it. One owner June 2023. Purchased Car Shield as well. October 2023 i took my truckt to Central Buick GMC to have my A/C compressor worked on. Sad to say tge service department sucks!!! I had to take my ttuck back a total of 3 times and Car Shield paid for a job that was never done properly becsuse as of last Thursday I took it back under warrenty for the sane problem to be charged s $145 for a diagnosis fee for something they never properly fixed to turn around and give me a jacked up estimate of $587.00 for a motor blower priced at autozone for $109.00 for the part and $127.89 for labor at mechanic shop on Washington!!!
They are lazy, unprofessional shade tree mechanics and the General manager is a dog face liar!
Don't take your car to them because they are trained to brake something that wasn't having problems just to keep business rolling in!
God sees EVERYTHING!!!
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August 2024 by David Kendrick
Tyler was great to work with and very professional. Unfortunately I can't remember the loan officers name, but he was very helpful.
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August 2024 by Adam Babcock
Rob Love was on point and put me in an awesome vehicle at a good price. The entire dealership experience was smooth. The way car buying should be.
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August 2024 by Robert Thigpen
Salesman got me the best deal. I went to central Chevrolet and got the run around. I contacted Matt at Central Buick and he had me approved at the interest rate and monthly payment I was looking for within minutes. Outstanding process from sales to the financial process.
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July 2024 by Jason Garner
Great customer service! We kind of went up there on a whim just to see if we could get my wife something and Matt Fraser Helped us out a lot! Got her into a brand new GMC Terrain AT4! Everyone was very friendly all the way up to the Finance manager. Will be going back!
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July 2024 by Chris Jackson
Friendly service seems like they know what there doing I'll know more when I actually get my car back and see what kind of work they have done
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July 2024 by Michelle
Our entire experience with the service department, from start to finish, was outstanding! We broke down hours from home, we had no appointment, and the girls at the desk eased our minds immediately. They worked us in and our vehicle was fixed and thoroughly checked out within a couple hours. We were in the area due to a family member having cancer surgery, so we were already stressed, but our car was done before my mother in law was even out of surgery. I truly appreciate the compassion, the professionalism, and outstanding service!
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May 2024 by Tony Crowell
Service work team was well organized, pick up and drop off went smoothly, and they had a courtesy vehicle waiting just as they said. I have full trust in the Central GMC Team, Sales and Service!!
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May 2024 by Joseph and Nicole Sanders
Excellent as always
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May 2024 by William Eudy
They were prompt in response, whether by text or phone call. Worked with me at any point in the day(within work hours of course). Couldn’t have asked for a better experience.
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May 2024 by Dennis Sairls
I wished they had a separate spot to review service department from sales. Jaimie in the service is top notch she responds quickly and keeps you updated but once you purchase a vehicle do not expect communication with the sales department especially if you have issues.
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May 2024 by Aaron Tullos
Very honest and helpful
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May 2024 by Sammy Fine
Great people who helped me when my own local dealership acted like they were too good to help me. I drove away in a brand new truck and couldn't be happier with the service and respect with which I was treated.
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May 2024 by Jeff Wilson
Completely satisfied with the way the deal was done
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May 2024 by Ben Randall
Gwyn was a very polite and professional salesman to work with. He was willing to stay late on a Friday so that we had time to look at a new GMC and stayed late with us through the buying process.
