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“we go once a month to this store it is Hot Springs AR. we love the products and the store employees are helpful. overall the store has large products that are great. I only wish they had more natural health products like ginko biloba and elderberry, not gummies which are useless. I can get general poducts like nasanex and tomotoe paste, honey, laundry products. I would like a natural health area with the items noted. we do love the store.”
“Always well stocked, and super friendly employees! I encountered a frustrating incident and after voicing my concern, store manager Devon reached out and more than resolved the issue. They also have a automated floor cleaning robot my kids love. Sometimes a employee is driving the robot though and I dunno it seems weird.”
“Whoever was in charge of the rotisserie chickens today absolutely knocked it out of the park! Share your exact protocol and make that the standard for ALL rotisserie chickens!!”
“Replaced my tires with michelins a few months ago. I drive to bryant from hot springs daily and had a blowout. The guys tracked down a warranty i didnt even know I had made it out of there for less than $30.00. They also found a bolt stuck in my tire and fixed it as well! Thank you for awesome and amazing service today you made my day!!! MERRY CHRISTMAS!!!”
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“I love shopping at Sam's. I love their products and their pricing. Service in this store is ALWAYS good, and I typically use self check registers or check out using my phone app. The store is ALWAYS clean and is ALWAYS well stocked. I LOVE the snack bar and really love the snack bar pricing. A real value. I would prefer Coke products instead of the current Pepsi products; but overall, snack bar is a "10".
The ONLY negative for the Surprise, AZ store is the gas station.
-There are never enough lanes or pumps
-The payment process is much slower than Costco, where you simply tap your Costco card and you're ready to go. Connecting and paying with the Sam's app is VERY slow.
-Getting into the unmarked lanes across the parking lot is a traffic nightmare. It's a mess.
So, my experience with this location is that if you leave out the gas station, this Sam's location is a 5++++”