January 2022 by Vikki Ryason
I would give zero stars if I could. They signed us up for service knowing that their coverage does not work in Lavaca. We notified them within days that the phones did not work @ our home. They had us return multiple times to 'reset' our phones. I set up meetings with the Manager Brian @ the store - when I would arrive, he was 'at lunch' & would say - I tried to call you. You knew my phone didn't work! It's a 25min drive each way. We finally got him to admit that their service does not work here. After hours and multiple trips, we returned our phones and obtained a signature from Brian. They are still billing us for the phones. We paid for several months of useless service, returned their product - that they admitted should have NEVER been sold to us (they had pinged our address supposedly) and they are still billing us. Keep in mind: contacting Customer Service? Each time is 1-2hrs wait and they do nothing but, tell you to go to the store.Edgar and Foye have always been very pleasant - they just can't resolve the issue.Verizon works perfectly - IN OUR HOUSE! Hallelujah!
September 2021 by Tracy Kron
They're super friendly and helpful. And were able to fix my phone issue ??
August 2021 by Supertrib VIP
Do not get t-mobile. They have horrible service. Why am I in center of town and hit roam? 2 Bars in fort smith...really? Horrible!! And pay 150 a month. Not worth it. I'm leaving when this round is up!
January 2021 by Nate Ward
It's ok. The area covered could have a little better reception. But they are growing.
December 2020 by Erica Conner
I’ve had sprint for over 2 years now, this is my favorite store. I love to come to the Assistant Manager Meredith for all my questions and concerns. She’s always incredibly nice and helpful! She does as much as she can for everyone.
December 2020 by Jaime Wickwire
This is always my go-to location! Meredith & staff are always so helpful & knowledgeable. The store is always clean & well stocked as well. I would recommend this location to anyone a million times over!!
December 2020 by Taylor Morris
The Sprint/T-Mobile representatives are very helpful when it comes to my acct.. always willing to go the extra mile and get me the best deals possible
October 2020 by Daniel Ortiz
Staff, especially Edgar, was extremely knowledgeable, pleasant, and patient with me. They worked with me to find a solution to a problem I encountered with my cell phone, and they were happy to answer follow up questions as well. Over all, I am satisfied with my experience at this store.
March 2020 by Kitty BankZ
They did not have what I was looking for. He was very chatty though.
March 2020 by Levi Barber
It went south at first! But they helped amazingly! Very appreciate them and understood very well! Highly suggest sprint!
March 2020 by American Patriot1988
***also see the review for the Van Buren location. AMAZING EXPERIENCE compared to this store***
February 2020 by Billy Ray Davenport
Time for a new phone.
February 2020 by KS Flanagan
The selection is rather large and their service is pretty good. However they call you repeatedly. I believe I received at least 40 calls in the month after I visited this location.
January 2020 by Katie Austin Short
I just wanted to take a moment to say Bill helped us on Christmas Eve and he was so nice and thorough and helpful. Thanks Bill! We really appreciate the great service.
December 2019 by Braden Fouts
We had a great experience initially but it went south quick. We did the clean slate program where Sprint pays up to $600 per line. When we turned in both of our phones, we ended up getting $420 for one and $58 for the other.. They were the same type of iPhone.. After countless calls with corporate and the store I was told they understood a mistake had been made but there was nothing they could do about it.. Now my family is short at lest $362 in paying AT&T back.
