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August 2024 by Savannah Snyder
Y’all have no idea how amazing these people are! We own a Boat lift installation company out of Oklahoma. We were at the Fort Smith Park Launch Ramp (Per Customer) our flatbed trailer (boat trailer) went off the end of the ramp and was stuck in the mud with all the moss on the ramp my dually wouldn’t grab anything. This company came out lifted the trailer up so I could get pulled back out, 2 of their guys had to get in the water to hook up to the trailer and never once complained they had the best attitudes and for everything they tried including 3 different trucks it was so affordable. Highly recommend them. I can’t Thank them enough ?
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May 2024 by Kaylee Kendall
I had my car towed here after accident that left my car totaled. They were extremely understanding and were helpful with any questions or concerns. Staff were extremely attentive and respectful as well!
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March 2024 by Shane J.
Dakota sent me home with a broken radiator neck after installing an alternator, Travis sent me home the next time with it still leaking. no opinions here. facts are they didn't do the job right twice in a row and almost cost me a lot of money if that leak wasn't found. it would have overheated, gasket would've eventually blown. they offered to fix it after the second time but at that point, as anyone would, i did not trust the quality or integrity of the shop. i included names for accountability. hopefully this helps them do better, if not, hopefully it helps your choice.
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December 2023 by Andrew Evans
Very appreciative to Mack’s Towing. Emergency Roadside Tow was available day before Christmas Eve. I didn’t catch the drivers name, but very professional. Thanks to him for getting our box truck to a mechanic location.
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October 2023 by Becky Eastwood
A Great place to get your car worked on! Nice employees and cold waiting room! Thank you for fixing my wiper assembly!
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September 2023 by Peter T.
had work done there on our family's vehicles, they worked on anything and everything we have brought in. They are always upfront and was able to explain everything they did and reassured us of any and all problems. Travis, Alex and Greg have been tremendous mechanics and would recommend time and time again
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August 2023 by Samantha Scott
Let them know about dangerous driving 10+ over and running a red light with NO emergency lights on. Emailed to let them know about it received an EXTREMELY unprofessional reply
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August 2023 by Crystal “Blu” McDaniel
Very pricey but does stand by their work.
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August 2023 by Darrell Weaver
Very professional
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August 2023 by Susan Carter
Very nice people..
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August 2023 by Darrell Teague
If you value your money or vehicle, do not take it to mack's. It's not really Macks anymore. Not only did they not fix my truck but damaged my paint. Left the strangest pile of trash under the hood. A large trash bag that almost ended up in the pulleys. AAnd tried to tell me it was already there when I brought it to them ..uh no ! And the opposum under the hood. Well that was from the 13 day stay outside...
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July 2023 by Donavon Mays
Travis is always down to help when and where he can.. family owned and operated! Keeps my vehicles ready to GO
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July 2023 by Morgan Oliver
They did an awesome job on my vehicle nice people and reasonable prices for all types of your car problems
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June 2023 by Patrick Tran
Mack’s did a great job on my Sierra 1500. Had the lifters replaced two years ago and truck is running great to this day with no problems. I take my truck and car here regularly for oil changes and have never had an issue. Thanks yall!
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June 2023 by Natasha Dunseth
This happened many years ago (around 2012) and I'm posting because this still makes me mad to this day. I got my car towed by them because my car would not start at a gas station. This had happened a few times before, so I wanted them to look into it. Their response was that it started up fine for them and compared it to "would you go to the doctors if you weren't sick?" Refused to talk to me more about it when I stated it only happened sometimes and asked that they speak to my father about it. I was a 20 year old woman and they wanted to talk to my father over the phone about a car that wasn't his.Service: Car towing
