April 2022 by Madison Taylor
If I could give 0 stars I would. Called to ask a few simple questions since I am NOT a jeweler and the employees treated me like I was irreparably stupid or something. Terrible service makes the value of the store go down. Again. 0 stars.
February 2022 by Darwin Barnett
i would rate them lower if i could absolutely the WORST jeweler I've ever been to i ordered a valentine's ring set somehow my order was not filled ao manager LIED to me said another store had it so they overnighted it but it was 2 sizes to small now they won't give my money back until after valentine's weekend REAL NICE SERVICE KAY JEWELERS IS THE WORST JEWELER
January 2022 by Della Hobbs
My husband just bought a beautiful ring for me from you guys. Thank you to the gentlemen who helped him and I today. Very professional and we will definitely do business here for now on. Merry Christmas and have a Happ New Year to the Kay employees. You guys are great!
January 2022 by Paul Aviles
The only jeweler I go to. They have great prices on gems and metals with an unbeatable warranty. The service in store is always perfect, professionals treating you and your jewelry with respect.
September 2021 by Elizabeth Luper
The two gentlemen that helped me at the counter couldn’t have been more pleasant, I wished I had remembered to get both their names, but they both went above and beyond to help me.
August 2021 by Peyton Kelly
Our favorite jewelers!
April 2021 by Tiffany Davidson
This place is awesome! My husband bought a few pieces for me from this location and every time we go in or call they automatically know who I am and who he is! They remember us as the months go by and take really good care of us! They facilitated an exchange for us and repairs very seamlessly! They are amazing!
January 2021 by Brandi Smith
You need to tell your customers you charge 10% whenever you go thru any type of leasing! Also nothing gets reported to the credit bureau thru y’all either! Not a happy customer! I see why you guys have a 1 star rating! That’s ridiculous we had to pay an extra almost thousand dollars on pay off!!! Get ya some new sales reps if you can’t do your job right!
September 2020 by Tony Hardin
Great in store selection in all price ranges. Jeff was great helping to pick out the perfect 25th anniversary ring for my wife. She loved it. Thanks Kay and Jeff!
August 2020 by Michael Janusz
Great Staff. Excellent Service everytime we walk in.
December 2019 by Valerie Jones
Impressive customer service and selection!
October 2019 by Temple moore
A couple of years ago, I took my gorgeous 25th wedding anniversary ring in for cleaning and inspection. They discovered that the main diamond had a small crack. No biggy because the hubs got the warranty. Wrong! It was SIX DAYS out of warranty. So they wouldn't honor it. We vowed to never go back! Recently, the ring needed a small repair, so I took it to a competitor to see about fixing it. The sweet lady at that store encouraged me to return to Kay's to get it fixed. I explained the warranty situation and the vow. She said go anyway. Reluctantly, I
April 2019 by Diane Barrett-Sanders
It was a very nice experience. ASL said I talked to was the manager and she was very sweet and a good listener. I would highly recommend going to the store for your jewelry needs.
March 2019 by Tony G
Overall a very good experience, Darlene attended to our needs, she was very knowledgeable with the details and prices of each piece we examined.
January 2019 by Cody Keen
Vicky is great the rest of staff pretty much useless