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March 2024 by Summer Rodgers
Very friendly!! My car runs great thanks to them, and I got it back the same day!
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March 2024 by Chris Davis
Appointment at 11:30 for tire rotation and oil change. It took 2.5 hours for them to complete the service. Then tried to charge me for tire rotation even though I purchased the tires from them and have free rotation.
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March 2024 by Anthony Richard Jr
Unprofessional didn't even torque my rims to speck just hammered the lug nuts on full tilt with your impact same day two of my studs broke off never again will I go there.
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March 2024 by Jennie Stone
DO NOT USE BIG O TIRES FOR ANYTHING. THEY HAVE 3 STARS FOR A VERY DESERVED REASON.SCUMMY FOLKS HERE.THEY ARE SCAM ARTISTS, JOSH THE MANAGER WHO I SPOKE WITH DIRECTLY IS UNWILLING TO DO ANYTHING TO CORRECT THEIR MISTAKE. THE MANAGER IS A SCAM ARTIST. JOSH AND JUSTIN ARE WHO I DEALT WITH, BEWARE. THEY FIXED MY CAR TOLD ME THEY PUT A BAD PART ON IT BUT I WAS RESPONSIBLE TO PAY FOR ALL OF IT ANYWAY.I HAD TO GO THE VERY NEXT DAY TO A DIFFERENT SHOP TO HAVE THE SAME EXACT PROBLEM FIXED. I CALLED TO SPEAK TO THE MANAGER AND HE DID NOT CARE EVEN A LITTLE BIT ABOUT WHAT THEY HAD DONE OR OFFERED TO DO ANYTHING TO CORRECT THEIR OWN MISTAKES IN FACT HE TRIED TO LIE AND ACT LIKE THEY DIDN'T KNOW IT WAS A BAD PART.WHEN THEY CALLED ME AND DIRECTLY TOLD ME IT'S ABSOLUTELY A BAD PART AND INSTEAD OF GETTING A NEW PART AND FIXING IT THE RIGHT WAY HE JUST PUT THE BAD PART IN AND TOLD ME I WAS RESPONSIBLE TO PAY FOR IT ANYWAY.THEY CALL ME, SAY MY CAR IS FIXED BUT ITS MAKING A NOISE, DUE TO BAD PART, THEY KNEW WAS BAD, BUT PUT IN ANYWAY.I LITERALLY CANT DRIVE MY CAR, IT IS BY FAR WORSE THEN WHEN I BROUGHT IT TO THEM. I TOLD THEM TO CALL ME AND NOTHING. THEY DON'T CARE. THE MANAGER WAS A HUGE POS ABOUT IT.I AM OUT ALL MY $, AND I HAD TO GET IT FIXED ALL OVER AGAIN, SO IM OUT $ TWICE NOW. AS FAR AS IM CONCERNED BIG O OWES ME $.THESE GUYS ARE HORRIBLE AT WHAT THEY DO AND EVEN WORSE AT BEING HUMAN, DO NOT USE THEM FOR ANYTHING THAT WAS THE BIGGEST WASTE OF MONEY EVER AND THEY KNEW WHAT THEY DID AND CHARGED ME ANYWAY.
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March 2024 by Callie Mckeehan
Made an appointment...a week in advance... Waited a little over 2 hours before the was even pulled in....What's the point of the appointment? Annoying.
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March 2024 by Lance Ivy
The MLK Big O did a great job with my daughter’s car. Quick and efficient. I would highly recommend them!
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February 2024 by Cheyenne Nezat
Not many mechanics offer payment plans. This place really helps you out when you’re in a pinch. Car was fixed the next day!
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February 2024 by Jeff Higgins
Josh and his crew are always willing to help and get you back on the road. Great location and great service.
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February 2024 by Seth Jackson
Fast, friendly, knowledgeable. Would recommend this location to anyone!
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February 2024 by Lisa Minotti
My husband made an appt to have a new set of tires put on our truck. i had questions regarding the details of cost break-down and phoned back twice to ask our salesman, Trey, a thousand questions and during the whole process he was nothing but kind, patient, and professional. He made sure I had everything I needed and did it in the nicest way. It is so hard to find good customer service these days, so it was a pleasant surprise to find it in a tire shop, of all places! I would not hesitate to recommend Big-O or Trey to anyone who needs their services. I know we will be back and we’ll be asking for you, Trey! Thank you for a great experience!
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February 2024 by Kenzie Davis
Josh was amazing and so helpful!
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February 2024 by Wanda Lovejoy
Most of the guys are very friendly and knowledgeable.
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February 2024 by JC
Place has gone hill so much. Take it to Marios
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February 2024 by Dusty Stanley
Bought wheels to replace one i broke from winter weather. Trey ordered the tires i wanted, mounted, balanced and even aligned the truck for us! Thanks Trey for all your help!
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February 2024 by Chill Pilled
Very friendly staff and knowledgeable.