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February 2024 by Issa P.
such bad customer service. very childish behavior from the younger employees who were in their phones at the register and then when I went up to checkout no one was at the register and all in the back. I get it wasn't busy but I waited five minutes and finally just left and went to the other stor.
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February 2024 by Greg Triplett
It's just a great store with great , great produts!
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January 2024 by Natasha Young
Great staff!
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January 2024 by Lucy Walt
So if you’re thinking of doing any Christmas shopping or any other kind of present for someone or for yourself. I would not recommend the store anymore. So now, even with the receipt, you are not able to exchange the scent if you don’t really like it or you changed your mind and want something different. Without paying the difference of the new current price. Why should Someone else have to pay a lot more if they just want to exchange the scent, I will not be shopping here anymore like I use to at all. And I would not recommend this place anymore unless you’re 100% sure you or another person is going to like the scent you get them for sure. Not sure if it was just the lady that I got that doesn’t really know the rules but it hadn’t been long ago this year where I was able to do an even exchange. I’m just changing the scent, the price is the same nobody should have to pay more…. What a shame!!!
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November 2023 by James Dunham
Good prices and selections
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October 2023 by Anita Brooks
Always love the fragrant visit every time. Great people!
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September 2023 by allisson magana
Its always so fun to enter and test out the scents and stuff, Friendly cashiers and workers. Would definitely recommend this plave
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August 2023 by Dina Rebeka
Always a great staff but very overpriced. A lotion should not be 20$. The candle lasts less than a week, for 30$! Pricing is exaggerated!
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March 2023 by Kimberly Spurlock
I always have a great experience here. The stuff and always nice and helpful. They have so many products I'd be surprised if someone left empty handed. I've tried several of their products and recommend.
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March 2023 by Latoya Mahone
Love their sales and the sales associates are awesome as well
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January 2023 by Nina Blaney
Placed on order online at 8:33am. I know the store opens at 11am. Only one item could be picked up, the rest shipped out. I arrived at the store at noon still not receiving word about my pick up order. I go into the store and I was told that no one has picked the orders. They asked me to come back in 30 minutes. I went and got some lunch was about to head back an hour later, I recieved an email stating my order had been canceled due to lack of product. I am not very happy with this outcome. I now have no body lotion to go with the body wash that is being shipped to the house. I will not be pick up from this location again.
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January 2023 by Roxanne Wood
This place smells wonderful. I always find some beauty product I need everytime I go here.
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December 2022 by Joshua K
If the wife is happy, then that's what matters. She loves their stuff
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November 2022 by Sarah Clare
BBW used to be great. Now, not so much, especially the mall location. Their prices have gone sky high, they no longer offer buy 2 get 1 or buy 3 get 3 (or if they decide to, it is only a daily deal per their associate), and when you ask a question the staff treats you like youre really inconveniencing them and their standard answer is 'i dont know but its been this way for a really long time".
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October 2022 by Adri Lua
Horrible customer service! The ladies act like they are getting money subtracted from the coupons out of their paycheck!