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March 2024 by Stacy Turner
Avis always makes me feel special, the staff is friendly,courtious and the quickly gets me to my rental!
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February 2024 by Jennifer Troyer
Great customer service, very friendly & helpful staff during both pick up & drop off process! Highly recommended! We will definitely come back again for our next rental.
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January 2024 by Jeff Sullivan
Have used Avis for a few years. Always nice, friendly people. Great service. Will use again.
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December 2023 by Sedna Group
We rented from the northwest Arkansas mall location. Took the car back early asked if we would be refunded the days we didn’t use. Was told to contact Avis direct and they’d handle it. Unfortunately they took our money and the car with us having no recourse.
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October 2023 by anon tospeak
have rented here several times. no problems with the actual rental part but they do not answer the phone. like at all. just keep it ringing. even if someone has important questions about a future or past rental from their location. also the voicemail just goes to a robot Avis customer service line. so they just let the phone ring and there’s no way to leave a message to the specific location. Does not perform well in standards of communication
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October 2023 by Patricia Potter
Unfortunately there were prescription drugs left in the car from the previous customer, so I can only assume it was not checked or cleaned properly. They did give me a 1 day refund for my 2 day rental due to this issue.
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October 2023 by Gerald Vidal
Scott Queen at the Fayetteville AR. Location displays Customer Service qualities not commonly seen today. He's professional, courteous, friendly, very helpful. Avis needs 10 more people like Scott.
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September 2023 by Wendi Voelkerding
The toll free roadside assistance team was not much help to us. We waited two hours in 100+⁰ and had no details or texts or call backs to keep us informed. After taking matters into our own hands and a third call, we FINALLY had a knowledgeable representative know what to do. They apologized and got our roadside assistance to the vehicle within fifteen minutes.
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August 2023 by Jeannie Smith Rollins
Avis is where it's at!! This is our go to rental car facility. Sonya is THE BEST!! She knows the business. She knows the vehicles. Sonya is friendly and positive! Do yourself a favor, skip the other places and just go straight to Sonya at Avis for the best service and prices!
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August 2023 by Brenda Torres
Service was amazing quick and easy. Sonya was super friendly and made the rental process smooth.
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August 2023 by Angel Allen
Great place! Clean cars! Amazing staff!! ? only place we use!
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July 2023 by Christina Stewart
Renting a car from Avis was so quick and easy. I came here after having trouble with a competitor and I wish I had went to Avis 1st. Would have saved myself so much stress. Sonya was so nice, and knowledgeable and got me on the road so I could visit family I haven't seen in a long time. Drop off was quick and easy as well. Highly recommend renting from Avis!
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June 2023 by David Burson
Avis is the best I always have great cars always clean Scott, local manager in Fayetteville, Arkansas very courteous, very friendly. I love that man go Avis.
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May 2023 by Latasha L
The check in process is always a breeze. I started renting with Avis over other rental companies due to the process being much easier and simpler.
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May 2023 by Motoko Miura
I had such an amazing service with them. They are very helpful and supportive. I had a great experience in other places with Avis as well but I would like to appreciate especially Sonya Woddle. I have never met such a thoughtful and professional agent. She had tons of costumers on line and once printer was not working but always calm have smiles and being super friendly. I will go back again definitely. Thank you Sonya.