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August 2024 by Charlie Honza
Mrs anlela Hughes made it very easy to trade in a truck that I didn't like for one that I love thank you.
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August 2024 by GimmeDat Gaming
These people saved my life! With the car trouble I was having and the dealer was doing everything in his power to leave me on my own, Toyota was there for the rescue. I'm pretty new at this but I will say Mrs Angela Hughes was there to help! She took plenty time out door me to explain processes and even with all the difficulties I came with, she got me back on the road in no time! She was super helpful, and I would definitely recommend. Jay in financing was great as well! He made sure I understood everything going on - I love asking questions, but he wasn't bothered. Again super helpful in a crises moment. Will definitely be back! *First time buyer*
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August 2024 by Anita ELLIOTT
Customer service is always professional. I wasn’t there long at all! Very pleased with Carl Malone Toyota service team.
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August 2024 by Paula Cathey
Casey took great care of me, when I purchased my brand new Corolla Cross! I would highly recommend him, to anyone looking for a vehicle.
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August 2024 by Jaymy Taylor
Karl Malone in El Dorado Arkansas is under new management for Great service Ask for Veronica Taylor-simmons.
Karl Malone Toyota is Under New Management! For excellent treatment and without insurance, Ask for Veronica Taylor-simmons
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August 2024 by Miriam Torres
For help without insurance and With Tin, Or iTin Ask by Veronica Taylor-simmons or.
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August 2024 by buddy “ ” jack
This is the second vehicle I have purchased from them in the last 18 months. Staff is easy to work with. I had a few concerns about the most recent vehicle but they were all taken care of.
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July 2024 by Lyndsey Howland
I will start out by saying that the purchasing process was with great ease and was handled in a good manner but let’s fast forward 5 months down the road and it’s a completely different story trying to get my car fixed. I was sold an expensive extended warranty for $3000 and it does not cover anything that I can tell. As a matter of fact when discussing it with one o the the people in the service department I was told that there are several aftermarket parts that will void the warranty and it was the exact parts that were on it when I purchased this car, I had no repairs done since I got it. When I purchased this car I put $5000 down to ensure my payment was not to exceed a certain amount due to me being disabled and on a fixed income. This is one reason I purchased the EW to be covered when something happened to the car. Who in their right mind would think in less than 6 months you would have to replace your battery for almost $200 before they could do anything else and pay $180 for them to hook your car up to the computer and run a diagnostic test to see what the problem was and then tack on a $227 tow bill since they told me to have it towed there then top it off with another small part to be replaced and they want almost $900 outta pocket for me to be able to get my car back in working order?!?!?!? I sure didn’t see that coming and I was also told that there would be a loaner that was covered under this warranty as well. I have had to go without a vehicle for 4 days now and really could never get anyone to call me back for the first 2 days and believe me I was not shy about trying to get someone to help me out by answering some questions concerning the repairs and the loaner. I was finally directed to the Gm Cody, lol this guy is a complete douchebag and thinks if he talks to you in a condescending manner that you will just accept what he’s saying and go with it. Well sir you never met me before and I don’t care what kinda way you think you can talk to me I will not just buy into your words of deceit. I’ve been given the run around for days now and I am pissed off. They will not honor the word I was given and they are unwilling to work with me on how to make me happy. This didn’t just stop at the Gm for this location I was put into contact with the corporate office and was given the blow off as well pretty much. I wish I had NEVER done business with this place and will never refer them to anyone else.
However the GM at their Louisiana location, James, I would love for you to be recognized because you sir went above and beyond for a customer that was not even yours. Kudos to you sir for being what this company should embrace and train the rest of their employees to reflect. You were very kind and respectful to me and deescalated the situation at the time with grace and prompt action. If I was the owner of this company I would definitely be on top of compensation for your genuine concern for my business. The willingness for you to even go get my car and bring to your location for repairs in order for me to receive respect and support was astonishing to me. Thank you for being you and stepping up to provide the extra that Cody Jones refused to even try to measure up to.
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July 2024 by Virginia McDaniel
EXCELLENT
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July 2024 by Jeremy Humphries
Quick easy experience buying.
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May 2024 by Monica Griffith
Did an amazing job. Service department (the lady ) is awesome and very professional
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May 2024 by Marvis Shryock
Dropped my truck off for 9am appointment for inspection. The following day the never got inspection done so I just had them replace some gaskets. The day after that they replaced the gaskets on my truck but when I got it back my AC blows hot air. They told me bring it back Monday so they could look at it. If they fix my air conditioner I will give them more stars.
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May 2024 by Kesha Mccree
I am thoroughly pleased with the professionalism and expertise. And the timeliness of delivery. I will be buying my next vehicle from this company. Thank you for your service.
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May 2024 by Jennifer Martisek
It was ok
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May 2024 by Jo Cook
Pleasant experience. Staff very knowledgeable.
