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August 2024 by Alex Ruoff
Great staff. Helped our family of 4 pick the right bikes and introduced us to mountain biking. Best part is the full service to get the bikes ready and they even installed a bike rack on our SUV!
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August 2024 by Lizzie Kotyankar
We were in and out in under an hour!! They are very efficient and friendly!
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August 2024 by Alex Decker
Great place to rent from and within walking distance from Slaughterpen!
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August 2024 by Tracy Johnson
Very friendly, knowledgeable and helpful staff.
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August 2024 by Richard Martinez
I hadn't been here in years, ever since they serviced a Giant Talon I had and pretty much made fun of my bike the whole time it was on the stand. I figured I'd give them another try, walked in last week to buy some new riding shoes, and could not get 1 employee to acknowledge me. I will give them the benefit of the doubt because it was 20 minutes till close but a simple, "hello, is there anything I can help you with?" Goes a long way.
From my experience, there are better shops in NWA, and so far, it seems like the further you get from downtown, the better.
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August 2024 by Josh Hughes
I had an issue with my trek Supercal frame. I got in contact with kevin He went above and beyond to take care of the issue .His customer service is ten out of ten.
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August 2024 by David
very osir pricing ns excellrne servuce!
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August 2024 by Fred Buehler
Knowledgeable staff that listens to you and makes solid recommendations
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July 2024 by Luis Navarrete
The best team!
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July 2024 by Harrison C
You will find thoughtful and trustworthy staff at Phat Tire.
I bought a couple pairs of pedals while I was downtown with my wife and kids, but while helping restless children into their carseats, I accidentally left the paper bag of pedals on the bumper and drove off.
Couldn't find the pedals when I retraced my steps that night, and the next day when I went back to the store I bought a replacement for one of the sets I had bought.
About a week later, Cory at Phat Tire emailed me to let me know someone had returned a paper bag with pedals, and the receipt inside had my name on it!
Not only did they hold onto the pedals and notify me of their return, but when I sheepishly asked if I could return the pair I'd already bought a replacement for, they allowed me to (after verifying like-new condition, of course)!
Thanks for the uplifting experience, y'all.
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July 2024 by Phillip Littrell
Had the pleasure of working with Nickle and Kevin this past week on the Arkansas Graveler. Not only did they ride, but they kept all of us running all week. Outstanding service, great troubleshooting, just quality people providing excellent service. Appreciate you guys and all you did!
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July 2024 by stan s
In town for a bike conference. Had some time to spare to check out some local trails and shops. Ending up talling with Roth for a while about bikes and the trails. Great great local knowledge. Highly recomeneded if you are in need of anything bike related.
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July 2024 by Paul F
Good selection, friendly staff!
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July 2024 by Peter Schindler
Friendly, helpful, well stocked store dedicated to being sure you have the best cycling experience while riding in and around Bentonville.
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May 2024 by david schultz
Just had some work done on some of our bike and PT was they very helpful and got work done quickly to get us back on the trail. Here on vacation they knew time was of the essence. Thanks for being great!!!
