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February 2024 by Van
My tire installation at Pep Boys was great. Easy getting an appointment schedule. Completed as promised. Professional installation of 6 tires as noted during the walk-around inspection after completion. The vehicle was left clean, no notice of anything dirty or out of order! Great Job!
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January 2024 by Alli McFarland
louie was so great and they even got the work done early!! wonderful service thank you guys
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January 2024 by Ed
$800 to change a wheel bearing?
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January 2024 by Justin S.
awful service. they wouldn't answer the phone so I had to come in to schedule. scheduled an appointment for 11am showed up at 11 then they said they were busy so I should show back up at 12 Which I did but they still finally took my truck in at 2:10pm After I had to tell them I was still there. horrible time management, costumer service, and work ethic. I recommend going anywhere else or learning to do it yourself because it will still probably be faster.
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January 2024 by Jeremy Tippett
On our way to California, we got a flat, and arrived at this location 10 minutes before close. Louie was very courteous and kind enough to fit us in to fix our flat tire. We really appreciate him getting us back on the road and his professionalism and customer service. Louie is an excellent employee.
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January 2024 by Mackenzie Mather
Answered all of my questions and very freindly.
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January 2024 by Monica Alvarado
Louie was great He is great. He looks out for the best of you're vehicle.
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January 2024 by Camelot Blankenship
Amazing customer service at this location. Not only were all the staff friendly and informative but they actually explained in detail how to prolong my vehicle’s life. I’m used to similar companies constantly pushing an “upgrade” where this location only focused on the issue with my vehicle and the information provided. Definitely recommend this location to everyone.
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January 2024 by Alan Pinto
Great service and fast time i brought it in for a diagnostic and left worry free. Thank you louie!
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January 2024 by Jared Ayers
Excellent service! Jose went above and beyond to take care of us on a holiday weekend and get us back on the road for our vacation.
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January 2024 by Frank P.
Scheduling the appointment was as easy as it gets, so does dropping it off. Aldo assisted in picking up and dropping off with professional behavior, it was pretty busy yet he was professional, controlled of situation and demonstrate quality service. Unfortunately, can not do 5 stars due that rims were returned dirty with some sort of substance used while installing the new tires. My car is clean inside and out, the courtesy of wiping off the rims would of been a nice compliment. Overall, great service and loving the product bought there.
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January 2024 by Richard Billingsley
Bad customer service. Very short, rude, not easy to talk to. Tried making me buy 4 new tires because they said the tires were "to low," had to ask three times.what that meant. Then they went on to say that's it was a liability for them to balance my tires because the tires were too low.
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January 2024 by karen medel
José was awesome. Very kind and courteous.
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January 2024 by Clair Kerr
Great service with a smile! Louie treated us great and went well above and beyond what was expected or required. Not to mention they have a great waiting area for while your car is being serviced with cold water for all. We will be back for sure, thank you!
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January 2024 by franky tabarez
Received great service at this location from Louis Franco and Jose Martinez. Highly recommend.
