-
January 2024 by Casey
If you know exactly what you want and know how to operate their system, you can go in and do the work for them, but that's all. There is no service. They DO NOT train the employees at all. Commercial desk guy seems like he just refuses to think. Front counter guys have no idea what's in the store or how to use their system. They will even argue that the metric system measurements somehow change between male and female hex. And I do mean argue. A millimeter is a millimeter. Train your employees.
-
January 2024 by john braidwood
Friendly very helpful staff.
-
January 2024 by rich klosinski
Went inside and was ignored by the staff, asked for help and was not able to get anyone to help
-
January 2024 by Maritza Tenorio
Helpful and explain well the needs of your car, check engine!
-
November 2023 by Horacio AS (Horacito)
Oreilly is a good shop for auto needsIs it up to autozone
-
October 2023 by Michael Samaniego
Best auto parts store ??
-
September 2023 by Christopher Scudder
Great customer service from the staff here
-
July 2023 by Martin Mosqueda
Hard working people here, I seen them taking care of all the customers that day. They got a line but still took care of everyone.
-
June 2023 by Michael Randles
The manager Javi was an absolute pleasure to work with! Friendly smile and attitude, he quickly figured out what I needed and got me on my way. Thanks!
-
June 2023 by Roger Knight Production LLC
Title: O'Reilly Auto Parts: A Review of the Trusted Automotive RetailerIntroduction:O'Reilly Auto Parts has become a well-known and trusted name in the automotive industry, providing a comprehensive range of auto parts, accessories, and services. With its extensive store network and commitment to customer satisfaction, O'Reilly has earned a reputation as a reliable resource for both professional mechanics and car enthusiasts. In this review, we will explore the various aspects of O'Reilly Auto Parts, including product availability, customer service, loyalty programs, and online capabilities.Extensive Product Availability:One of the key strengths of O'Reilly Auto Parts is its extensive inventory of automotive parts and accessories. Whether customers need components for routine maintenance or specialized parts for repairs or upgrades, O'Reilly is likely to have what they are looking for. The stores offer a wide range of products, including engine parts, brakes, filters, fluids, electrical components, tools, and more. The availability of quality products ensures that customers can find the right parts to keep their vehicles running smoothly.Customer Service:O'Reilly Auto Parts places a strong emphasis on customer service. The knowledgeable and friendly staff at O'Reilly stores are often praised for their willingness to assist customers and provide expert advice. They can help customers identify the correct parts for their vehicles and offer guidance on installation and troubleshooting. Additionally, O'Reilly's commitment to customer satisfaction is reflected in its hassle-free return policy, ensuring that customers can easily exchange or return products if needed.Professional Services:O'Reilly Auto Parts caters to professional mechanics and technicians by offering specialized services and resources. The O'Reilly Professional Parts Network provides benefits such as competitive pricing, access to professional-grade tools, training programs, and dedicated support. This focus on serving professional customers showcases O'Reilly's commitment to supporting the automotive industry as a whole.Loyalty Programs:O'Reilly Auto Parts offers a loyalty program called O'Rewards, which allows customers to earn points on purchases and redeem them for discounts and rewards. The program provides additional benefits, including exclusive member-only offers, personalized promotions, and special events. O'Rewards encourages customer loyalty and provides an extra incentive for repeat business.Online Capabilities:Recognizing the importance of e-commerce, O'Reilly Auto Parts has invested in its online capabilities to provide convenience to customers. The company's website offers a user-friendly interface that allows customers to search for parts, check availability, and conveniently purchase products online. O'Reilly also provides the option for customers to order parts for in-store pickup, reducing wait times and streamlining the shopping experience. The online platform also features helpful resources, such as product guides, troubleshooting tips, and DIY videos, to assist customers in their automotive endeavors.Community Involvement:O'Reilly Auto Parts actively engages with the communities it serves through various philanthropic initiatives. The company supports local charities, schools, and community organizations through donations and volunteer efforts. O'Reilly's commitment to community involvement reinforces its dedication to making a positive impact beyond its role as an automotive retailer.Conclusion:O'Reilly Auto Parts has established itself as a trusted and reliable automotive retailer, offering an extensive range of products, knowledgeable staff, and exceptional customer service. With its commitment to meeting the needs of both DIY enthusiasts and professional mechanics, O'Reilly provides a one-stop shop for all automotive parts and accessories. The company's loyalty program, online capabilities, and community i
-
May 2023 by John Kerlin
Oreilly's saved my @$$ completely and totally I had lost a tire on a vehicle I was towing and it disappeared so I was stranded with nothing so I needed the break drum and all the legs and lug nuts to get back on the road fortunately I had a spare rim and tire. And for a few dollars over $100. They had me back on the road! Thank you for having all the parts needed to help for my 1982 Ford f150
-
May 2023 by Garnett Kingsley
Stopped in for hose clamps. The staff was friendly, and I was out quickly.
-
March 2023 by Kevin Glascock
Lost a brake caliper bolt on the drive from San Diego to Phoenix. These guys had the bolt in stock and had it waiting when I pulled up. Saving the day is an automatic 5 stars!
-
March 2023 by kim e Yeates
I have been able to find things here that the auto zone didn't have! They were very helpful here and most have been very pleasant.
-
February 2023 by Penny Muro
Erik was so helpful and professional!! Thank you for installing a new battery in my truck!!
