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July 2024 by Jimmy Ledbetter
D Jwas helpful and awesome. Thanks
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July 2024 by Toni Monaco
The pharmacy has gone down hill I was treated horrible I was very sick they told me I could not get my rx when I started to ask questions the staff huffed puffed rolled eyes and told well we are open till 8 I then had to figure out how to breath cuz I was waiting for an inhaler among other thing I later called to.see if my rx.was done and I went to ask a question the pharmacist hung up on me that would be mr mustafa to be treated like that when your sick is horrible someone needs to take a good look at who is working in the pharmacy
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May 2024 by Adrian Ortiz
This place is a disaster. They will text you saying your meds are ready and when you go to pick up your meds, nothing is ready. They don’t care to even look into it for you. I had to call my doctor and she called Walgreens just for them to realize my meds were there the whole time. So I went back to pick up my meds and they still couldn’t find them. Turns out the tech wasn’t even entering my name in the computer to see what they had for me.
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April 2024 by Michele Leto
EDIT. Here we go again 3.13.24- Dr called in script on Monday, told yesterday we're "out of stock will be here tomorrow", call today, very rude young lady, "we have to order it so it'll take up to 2 days. Nevermind it's not a med you can just stop taking, no offer to help find at another location, nothing. Why does this pharmacy have to be the only one to carry it, there is ALWAYS a problem, literally every month. I moss the staff from years ago who had that place running perfectly, effectively and NICE!
This pharmacy has gone downhill. Techs are horrible, especially one guy. Take forever to fill a script and close at random hours. I was told they close at 10pm, lie, called at 7pm and they were closed. I was forced to go to this one yet again. Never get my meds on time, usually a day to 1 week late. Whoever is managing this pharmacy, needs to be replaced with someone who knows how to do the job. Beyond upset, this constantly happens. Oh and forget about the alerts that they supposedly send. Nope, they haven't in I don't know how long.
EDIT: Now here I am again forced to use this pharmacy since they are the only ones to have my medication. Dr called script in on Thursday, has been "in progress" since. Called yesterday evening to see why it was taking so long, maybe insurance problem that I can help with. No, the safe with meds is broken. Although she was nice, I was told that they "have to wait for a part from Phoenix and it isn't coming today. Maybe today I can get them", but why didn't I receive a call to maybe find some pharmacy in town, I'd drive across town because this is a med I can't just stop or I can have a flare up or death. Do they care, no. I'm so aggravated but what can you do when it's literally the only pharmacy on this side of town that has it! Absolutely no help to get the script transferred so I'm not in trouble, they just don't care and expect "sorry bout that" to suffice. Wish there was a no star like everyone says, they are very deserving of it.
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March 2024 by Patricia J.
This is a review specifically for the prescription department at Walgreens 3800 West Ina Rd. in Tucson Arizona. Yesterday 5/16/2023. After the dentist pulled my tooth, I was given a prescription and I called Walgreens at 11:30 in the morning after my surgery. They said that it is not complete and that they will call. I called again at 1:40. Not complete and they will call I called again at 2:27. They will call 509. They will call 523. They will call and 658 I called again and I was sent to a member of staff , they put me on hold. Came back on about 10 minutes later and Jessica said that she would have that done in 10 minutes. Why why what was wrong with yesterday staff it was amoxicillin!!!!
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February 2024 by Jared Smith
This particular location is poorly operated.
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December 2023 by Roger Peterson
They are never open
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November 2023 by Maryfaith Marshall
Very diffiicult to get recording to transfer me to a live rep
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October 2023 by Gabriel Jacob
Meds are supposed to be on an auto refill new pharmacist puts it on hold every time just because. These are not doctors they shouldn't be making calls with life-altering medications. As this happens every month and delays my prescription by 3 days.
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September 2023 by Caitlin S.
The pharmacy at this Walgreens is really problematic. Three times now I've called ahead to make sure they have a medication or product in stock before I dropped off or had my doc call in a prescription, and all three times they ended up actually not having it and leaving me in a bind. Use any other pharmacy in town.
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September 2023 by Samantha Brown
The pharmacist that I spoke to was super rude and not helpful at all. Finally had my script sent to the CVS
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September 2023 by Rosanna H.
Do better! I was waiting in the drive thru for 20min and I could see them helping the people inside as if they forgot there was a drive thru. At least tell me that you have acknowledged my presence.
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August 2023 by Alec Carey
these people are actual terrible human beings. how Walgreens still has their name on such a poorly ran business is beyond me.
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August 2023 by Madeleine Brown
Great customer service
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August 2023 by Cindi Luu
Everyone was so kind! Needed more in this world. ❤️
