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May 2024 by Paul Lewis
Quick and easy
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May 2024 by Sean McWhorter
Amber is one of the best managers I've met at any store. She helped me with a western union issue. With that being said thank you Amber.
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May 2024 by sean carney
Attempted to order cake and associate was very unhelpful and disappointingly had to walk away and order three cakes elsewhere.
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March 2024 by Eric
Customer service desk “service” is getting worse instead of better. Sat. 3/9/24 with Amber at the desk. She took (I timed it) 25 minutes to help an elderly lady trying to open her Safeway account on her phone. Several people were waiting including me. Amber did not even make eye contact with anyone and kept on chatting with the lady. When I finally approached her and asked if she could help me she made faces, rolled her eyes and snapped at me: “I’m trying to help this customer – not my fault you’re in a hurry.” She ended up getting me the lotto tickets I wanted to purchase and demonstratively yelled to me and my wife on the way out “have wonderful day!” Safeway may want to send Amber to Trader Joe’s to learn what REAL customer service is all about. She clearly does not have clue.
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March 2024 by KallmeKILO
Incompetency runs rampant here at Safeway.
Let's talk Meat department.
I've complained 3 times now that the "butchers" there aren't obsvering food handling safety. I've seen one guy cutting meat, sleeves dangling down into the blood, soaking and staining his sleeves, then immediately fetches me bacon out of the walk-in without washing his hands.
Joe.
As I was complaining to Joe about the butchers being gross at the meat department, Joe is standing there listening to me at self-checkout picking at the scabs on his arms, and they start bleeding . . Civilians are Gross.
Produce.
They cut the leaves off the beets!! Arguably the most nutritional part of the plant, they cut the leaves off so the beets fit better on the shelves.. how very wasteful. I said something, they don't care, not unless it comes from Corporate.
Maybe package the leaves to sell? I bet they just throw them away. I'll check their garbage cans in the back. I've got good kiwis out of there once.
Trespassing.
Early February 2024, some employee called the police on me and said I was trespassing.. .
Well, if I am trespassing, so are all the high school kids who walk through the parking lot EVERYDAY because Swan rd doesn't have sidewalks . . Bunch of nazis.
I shop at Safeway everyday.
And I regret it each and every time.
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January 2024 by AJ Tamimi
Prices are a little higher since we are in the foothills. But you can get a good experience here.Convenient place to shop
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January 2024 by Mandy K.
I've been a Safeway shopper since 2010. I specifically remember going to the one on Oracle and Ina and being blown away by their customer service. I did not have a car at the time and while I was waiting for my ride after grocery shopping, it started raining and one of the staff members came outside and offered to replace my frozen foods. I thought Safeway was worth every penny even though they are generally more expensive than other stores. I moved close to the one on SUNRISE in 2018. I absolutely hate that this is the closest grocery store to me. I hate giving these people my money and I shop here at least 3 times a week. Recently, I have stood at the end of the cashier register, bagging my own groceries while two employees who were supposed to be doing it were busy giggling in conversation. I looked at my cashier and said, "really?" She didn't seem to care either and didn't ask them to help me. She just let me bag my own stuff. I go at night a lot which means self check out is the only option. They'll have up to two employees standing around making sure no one is stealing but I actually needed help to clip the digital coupons that they make you jump through hoops for.. the card isn't enough. I guess they expect you to spend your own time pawing through them even though they're clearly posted under the items and then there's no one to help you at the register so it's time consuming and I guess they're too busy being store police to check people out. I get followed around in this store.. I'm which case I put them to work and ask for help. This happens even though they see me 3 times a week for the past 6 years. I honestly do get so much more for my money when I go to Trader Joe's. It sucks that when I need something really quickly, the closest store to me is Safeway on Sunrise and that I cringe when I have to go there because they make me feel so unwelcome and unappreciated. I am also a Von's shopper when I go to California. I'm pretty sure they're affiliated. I used to love Safeway but if this one had been my first experience, I would have never shopped at any of them.
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January 2024 by VALERIE HANNAH
Had the sale items I was looking for. That's what I like to see ☺️
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January 2024 by Lindsey Anne Sommers
Employees in three different occasions ignored me and just kept talking with each other. I walked out of the store
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January 2024 by Lindsey
Employees in three different occasions ignored me and just kept talking with each other. I walked out of the store
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January 2024 by German Munoz
Found a BUG in my little brother ramen sup from this store they are selling this products and left and right. So gross! BE CAREFUL!
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November 2023 by Christopher Dougherty
We always find good deals here and it's right around the corner from our house. Love the fact that they have a Starbucks inside too.
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November 2023 by Jesus is Lord
Great store. Always well stocked and lots of options. Kind workers too. ?
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October 2023 by Lori R
There's a cashier from New Jersey with the best hair ever and usually she works self checkout. She is so awesome! One of the nicest people I have dealt with! Then, there's Demetrius in the deli. Above and beyond with his customer service! Easily my favorite Safeway
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October 2023 by Maile Labor
Store is unorganized. Prices marked wrong. Unfriendly front staff
