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July 2024 by Moe Madani
Great service ?
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June 2024 by alexis
I went on a Saturday at 130 pm to pay my bill. The doors were locked, it said open on google and it said open on the door hours. No sign saying they were closed or at lunch. I waited about 10 mins knocked, nothing. I won’t go to this location ever again.
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April 2024 by Gerlinn Jaime Urbalejo
In this store there is a girl. It gives terrible service. She doesn't treat customers well. Nor to anyone. And there are frauds. Never go to this store. Even if the client becomes desperate. And they cause problems. To then call the police are generators of problems in this store. (The company is fine. The employees, not many employees.)
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February 2024 by gabriel beltran
Leslie went above and beyond to help me with questions I had about starting service walked out a happy new customer
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February 2024 by Robin Couture
Refunded my purchase most of the staff are great thank you
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February 2024 by SLY BOOGIE
Convenient location
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December 2023 by Brittany Hansen
Wish the phones were better and better upgrades options but great service and always great customer service
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October 2023 by K Resendiz
All staff manage 3 stores flowing wells/Roger, Prince/Fairview, and Roger/Oracle. They are selective on who they actually want to help and be friendly too. There is a female who is the sister of Marlene. Who is really rude and always in a bad mood. You are trying to tell her your issue and is more interested in answering her phone. It seems you make her more mad that you talk to her. Not only that but I feel sorry for who ever has to stop within the last hour and try to do anything on there account. She closes the store at 6pm. Mind you they close at 7pm. The staff in the south are the best they are always friendly and helpful.
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August 2023 by Christopher P. Casino Sr.
NOT THERE ANYMORE ?
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August 2023 by Ima Reviewer
Always treated with care and respect.
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January 2023 by Lynn Smith
Metro as officially become Crux they've changed their plans the only unlimited plan available is $60 and that is $60 without the new $10 I protection fee it no longer includes Amazon prime they do not inform you of this upon purchasing a new phone. Most of the metros in Tucson Arizona anytime you go in to get a phone somehow there's always extra charges and they come up with both explanations . Upon purchasing this phone I even mentioned my Amazon prime account and the represented didn't even mention that they're not that's no longer a promotion they're offering and I'm pretty sure they did it so that they could get the higher amount out of me have no decent upgrades $15 off of the phone price is not an upgrade price which led me to having no choice but to buy a new phone which cost me $49 more than what it should have because supposedly it was free with a new line yeah and I was charged for it do not use these people go elsewhere
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November 2022 by Sarcastic Takeout
Recently helped my son upgrade grade his phone. In the process but two tablets. Have had service here for 8-9 years. Never disappoint! Fast friendly customer service. So many great options and always quick to problem solve when having real issues. Life savers in the age of phone attachment!
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November 2022 by David M
Today I came in to switch to Metro from Cricket and was helped by Leslie who provided quick and excellent customer service!Thanks again! ?
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July 2022 by Kristal lyn Latonis
Very nice, patient , helpful employees, "Hanna" has the patience of Saint! I'm a very Senior Citizen and more than Challenged with anything electronic! Thank you Metro a breath of fresh air after dealing with T- Mobile ! Never confuse them, they are NOT the same company . I have always been treated very well , with patience , HONESTY and respect at Metro.
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March 2022 by Jim
On February 6 2022 I had to buy a new phone so I went to this store. The agent opened up a second line without telling me and charged me an extra fifteen dollars. I caught the fraud Metro customer service fixed it. I warn anyone who goes here to be careful and double check your transaction. I'm sure she got paid for activation of a second line. Sure she figured I'm a senior citizen and wouldn't notice..shame on you.you get a bad review.
