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March 2024 by Devin Miles
My order was misplaced several times delaying a job, costing me money. Then I specifically discussed to have my order delivered and a few days later when the delivery was scheduled, I was charged for the order but the materials were not delivered l. Costing me more money. Disorganized company. The other lumber company I used for this project got the order correct, and delivered after one conversation. I had to speak to Holderness at least 4 times and they still got it wrong
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December 2023 by Anthony I.
Absolutely terrible customer service. We lost time and money on several jobs due to the terrible communication with Nate and others from this company. They told us 4 times our material was ordered and in and each time we went, it was not there. They don't follow though with their actions and it causes critical business to fail due to their lack of ability to verify and communicate properly. In addition, they give you a major hassle for a refund, even though you already paid and never got your lumber. I highly recommend you don't buy from this company!
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October 2023 by Jennifer D.
We bought 4x8 beams & 4x6 posts to build a porch. Initially the wood looked great. We built the porch, painted it and have been enjoying it. Unfortunately in less than a year all of the wood has split, twisted and cracked. We will have to brace the porch and replace all the wood. We contacted Holderness and the person who answered said, "what am I supposed to do about it." We also contacted Nancy McCoy and she had me email her pictures. We still have not had a response. Apparently all the wood we bought was green and should not have been sold or used for a porch. It's not even the money we spent on all the wood that is disappointing, but that we have to rebuild the entire porch and Holderness has not even responded.
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September 2022 by Silvia Mor
Excellent service.
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September 2022 by Rogelio Landin
Drivers are inconsiderate
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April 2022 by Jose Granados
Terrible Service. The employee behind the desk charge me for the wrong order, when it arrived I declined half the order. When I called back he said I would get a refund but would not send me what I order even though it was his mistake. How am I suppose to do a job with hald the material? Terrible customer service. This is how veterans get treated.....
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April 2021 by mike zazueta
Great,good service and price that's all l need.
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April 2021 by Jason Fritch
Nice and friendly loaded my supplies in a timely manner. Thank Holderness supplies.
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January 2021 by jorge&lita Salazar
I work here
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November 2020 by HaasCat
They had everything i need an the guys got my stuff fast and n a hurry
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October 2020 by John Prince
Easy place to deliver, they start receiving at 0530. Friendly workers, thanks!
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August 2020 by Eddie Sabori
Very helpful people.. talked to David...no around the bush and gave me a quote right away on what I needed.
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July 2020 by J. W.
Have called them twice now in the last month with questions about products, ordering and other generic questions. A person answers every time, and they are friendly and helpful. Can't wait to get far enough along in my project to give them my business.
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November 2018 by Jose Arvizo
AS AN EMPLOYEE AT HOLDERNESS I CAN ASSURE THAT OUR WORK IS DONE TO PLEASE OUR CUSTOMERS, BEING THAT WE GO FOR QUALITY AND PRODUCTION OUR TEAM WORKS FOR U. STOP BY AND GIVE US A TRY
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March 2018 by Christopher Schlegel
Great people to deal with
