“Prefer going to Ace Hardware than the big box home centers. Ace usually has what I am looking for, and I don't have to purchase a whole box of nuts and bolts when I only need two or three.”
“Small friendly store. Found what we needed . I also purchased 2 glass nail files which were reasonably priced and I think they are the best for nails. The clerk was very nice , and tried to be helpful by telling me that everything in that area was going to be 1/2 price in a few weeks . I thanked her but told her it was a good price already and they will probably be sold out . Very nice of her !”
“I wanted to commend John on the great service he provided me this morning in the plumbing section! Not only did he approach me to see how he could help, but was a wealth of knowledge and a great resource to help me with my project. I often get great service at this store and today was no exception ?”
“The always seem to have just what I need, or 98% of the time, and most times you don't have to buy a whole box of nails/screws/bolts like you do at the big box stores. I'd rather pay $0.08 for a bolt than $9 for a box when I only need one. If I can't find what I'm looking for there's always someone around to help. It's just like the stores I went to as a kid. Nothing has changed except my location, and I wouldn't have it any other way.”
“I love going to Ace for the customer service and decent selection of hardware. Today at this location specifically, Jimmy went above and beyond to give customer service so good that I want to go back just to go back; I don't even need anything right now.”
“1st time here & pleasantly surprised on the variety of outdoor plants for the AZ summers. Also a great selection of pots.2nd post ... Spent time with one of the bathroom experts and I was totally impressed! Showed him my drawing of what I needed changed and he assured me no problemo. Setting up appointment with their installation team to come out for measurements/options. Awesome customer service!!”
7:30AM - 4PM
4615 W McDowell Rd #101, Phoenix
Hardware Stores
“I worked with Cheyenne for a quote on the items we wanted to purchase. She was speedy in providing quotes and in replying to my questions! Trudoor's pricing is very competitive/affordable and they provide free shipping! These days where exceptional customer service and affordable pricing is hard to come by, we need to send out a high five to those companies like Trudoor for keeping their customers satisfied. We'll be quoting with Trudoor for additional items needed for our project in the coming year.”
“Fast friendly service, lots of hard to find hardware. If I could rate in diamonds instead of stars I would - this place is NUTS (and bolts, screws, tools, chains etc).”
“Picked up some items on sale and got free items I needed just for making my purchase. It consisted of an assorted set of 10mm sockets. You know how hard they are to keep up with.”
“Get the sense that staff genuinely strives to do a good job here. Have had a little confusion over conflicting recommendations but at least everyone makes a strong effort to help. Far better than my experience at Sherwin Williams, and upon reading I discovered Dunn Edward's is specialized for desert climates, which is definitely a plus. Young man who is there virtually every day has been exceptionally good with recommendations and insight. Glad this location is close by.”
“Some of the best customer service you can still find at any store these days.Sometimes I come here as much for the advice as I do for the convenience.Prices are slightly higher than Home Depot, but not enough to warrant the extra drive.”
“Found what I needed for an actual mobile home , if you go to Home Depot or Lowes it’s hard to find a front door , bathroom shower etc .. I recommend mobile Home Depot for anything that has to be replaced or fixed with your mobile home needs , very recommended…”
“Aleida in the nuts and bolts section was amazing! She helped me for about 20 minutes to help me get exactly what I needed! Dawn at the front check out was also very sweet and nice to my wife and I. A great experience at this Ace location and such a great staff!"Dawn/Aledia, you are both great! My wife and I appreciate all you do and thank you for your help!"”
“Awesome little welding supply, I've rented a welder from them before, as well as purchased many consumables, welding hoods, most recently I purchased a tank 75/25 argon/CO2 as shielding gas for my mig welder very polite and helpful”
“We were greeted at the door coming in explain our situation and take care of right away and I’ve been coming there for six years for all my plumbing needs screen needs bolts and nuts and you name it and advice on best weed killer. Great customer service and great employees. Everybody really friendly no question is d****”
“I came in to Ace Hardware only needing just a few washers and bolts. Tony was very helpful, knowledgeable, and quick to assist. I highly recommend coming here! 5 stars for Tony!”
“Customer service is GREAT! They had an opportunity to sell me a ton of stuff I did not need but went out of their way to help diagnose the actual problem, which saved me a ton of money.I will never go anywhere else for my air compressor needs.Very honest! Highly recommend!”
“They have supplies that you cannot find at Home Depot or anywhere else. They are very knowledgeable about what you need. I highly recommend going here before anywhere else.”
“Been doing business for over 30 years. Excellent quality service & products! Sales and customer service personnel are always available for assistance. When emergencies arise, they can perform miracles! Professional organization.”
“There is a great bunch of guys working at Winwater. They helped me out with some 18" HDPE pipe and fittings for a driveway culvert. I highly recommend them for their great customer service.”
“I have not been here in a couple years, but the store has been updated and they have some new brands of tools. Remember to check online for coupons before you go.”
“I'm giving this reading a four star reading because normally when I need something that's cheap and that will work at least for the one time they have it. And normally like I did today I check on their website to make sure they have it. Well, the website said they had two in stock and I went there were none to be had. So harbor freight please stay up to date on your website other than that I appreciate the service I received while I was there I mean I didn't see it on the shelf so I asked an associate and they double-checked even in the back and apologized for my loss of time.”
“I called to ask a general question about a piece of equipment and after 15 -20 minutes of research they called me back and had an answer. I would definitely recommend them and will go to them first when purchasing tools”
“Absolutely fantastic service... I came in early Saturday morning, in the middle of a remodel, when I realized that I had chosen a color that I wasn't happy with. These guys are on top of it. They directed me to the right color and paint. Every single employee was top notch.”
“Ought and had great service and bought some heatpaste wasn't the one I was oUseing for but sales rep said he seen it work and took a chance and tried on a small piece with on it and it worked as the sales rep say”
“Not crowded . The layout made it difficult to find things. The staff was friendly. They were out of one of the items I needed, but found an adequate substitution.”
“If you are having issues with new appliances or just building a new barbeque, this is the place to come, they are very knowledgeable and their inventory is huge, beside the place is very organized and clean.”
“Manager Lalo Salinas,Was amazing, great customer service! Made me feel valued as a customer.I will continue to do business with Home Depot for all my business needs!Thank you, Lalo!”
“Gabriel B. came in clutch with the assistance. I’m talking 5 seconds left in the 4th quarter, and my boy came in tough with a 3 point shot to win the game. Shoutout to you Gabriel B”
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“I was here to purchase an indoor/outdoor thermometer and was greeted very promptly upon entry. The staff was super nice just like they always have been when I shopped here.”