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February 2024 by Robbie Jones
Great service
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January 2024 by Ry Bajanconcepts (bajanconcepts)
Here we go again, allergy season & my usual Pharmacy has been out of 24 hour Claritin D. Walgreens to the rescue. Plenty of parking and right off of Fry or Coronado, this place is within walking distance of grocery store, food venues, and many more. This location is always clean and well organized. You can also get passport photos done here. Staff is friendly.
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January 2024 by Kristan G.
Better communication would be deeply appreciated. Yesterday, Friday, during my 2-week post-surgery follow up appointment my doc prescribed a refill pain RX. Walgreens kept saying they'll let me know when it is ready. Never heard back Friday. The auto service twice reported that it was pending and they would notify when it was ready. --Well today, Saturday, they said they can't get it in stock until next week. --Cant transfer anywhere either. --The surgeon's answering svc said the on call doc said he can't prescribe it to me. --The virtual visit app doctor said ditto. --The Urgent Care clinic just told me ditto. Walgreens, simple communication to let me know that you did not have it in stock on Friday would have been great.
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January 2024 by IlliAnna VEGAN
They keep you on hold for an hour then hang up.
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January 2024 by Tango Tap
This review is specifically for the pharmacy. The wait times are pretty long (even at the drive-thru) and when I dropped off my prescription I was told they’d call me when it was ready. It took me until I got all the way back home to realize they never asked me for a phone number and I’d never used this pharmacy before. So I called back a few hours later and was put on hold twice before a LOVELY woman answered the line and was a pure delight to speak with. She professionally and quickly resolved the issue and gave me a real-time estimate of when I could head over to pick up the prescription. Most of the reviews on here are horrible and I can definitely see why, but in this case I’m satisfied with the service I received and can understand an innocent human error.
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December 2023 by Russian Spy
Absolutely useless. Inept employees and a failed pharmacy system that doesn’t work. Not willing to work with you to resolve anything.
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November 2023 by K W
On November 1, 2023 I was standing in line for over 10 minutes when they asked anyone who was there for vaccines to move to far window which was closed. When other customers laughed, as I stood in front of a closed window, I moved over to ask if that was correct window. At 1325, a female, long dark haired Pharmacist was the rudest person I ever encountered at any business. I was told I would not be seen without an appointment unless I was military. Which I responded that I was, then she said they would not see me unless I was in full uniform. I was in my uniform of the day. Told her I had two coworkers who were in the same uniform with no appointment seen a couple hours before, which I had referred. She said "we will not see you out of uniform" and slammed the window shut. It's too bad my unit forgot to coordinate with Walgreens as to what uniform we should wear for the day. CVS across the street was very helpful, friendly, and professional.
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November 2023 by K W.
On November 1, 2023 I was standing in line for over 10 minutes when they asked anyone who was there for vaccines to move to far window which was closed. When other customers laughed, as I stood in front of a closed window, I moved over to ask if that was correct window. At 1325, a female, long dark haired Pharmacist was the rudest person I ever encountered at any business. I was told I would not be seen without an appointment unless I was military. Which I responded that I was, then she said they would not see me unless I was in full uniform. I was in my uniform of the day. Told her I had two coworkers who were in the same uniform with no appointment seen a couple hours before, which I had referred. She said "we will not see you out of uniform" and slammed the window shut. It's too bad my unit forgot to coordinate with Walgreens as to what uniform we should wear for the day. CVS across the street was very helpful, friendly, and professional.
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August 2023 by User R.
If you are covered by the Department of Veterans Affairs (VA) Community Care program, don't use this pharmacy. The staff here doesn't understand the difference between Tricare (active duty military) and TriWest (VA). One lady insisted it's the same as Tricare-West. Ummm no, it's short for TriWest Healthcare Alliance and that's not the same thing as Tricare West. I went in circles with them and they ended up using the wrong codes and charging me out of pocket expenses because of their cranial rectum inversion. Just go across the street to CVS, the staff there isn't as hard-headed or idiotically insistent.
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August 2023 by Suzi B.
I want to think the pharmacist for helping me out with my nebulizer replacement kit I had been all over town and she went above and beyond to find me what I don't know her name but she was a redhead my mama was a redhead too and she seemed to have the same personality as my mom which was wonderful and helpful
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August 2023 by Kirk S.
I have been a Walgreens customer for many years. I have experienced exceptionally poor service from the Pharmacy over the last several years. Recently I booked 3 separate appointments for an immunization. Each time they did not have the vaccine in stock even though the App showed available time slots. After the third instance I spoke with the manager who blew me off. Not a good practice to keep customers. IMHO, they don't care.
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August 2023 by Grim Reaper
This review is strictly based on the pharmacy. The technicians are rude and act like they don’t want to be there. Also, there is two drive up stalls for the pharmacy but only one works. However, these morons leave the other drive up stall open as if it does work. They don’t have any signs or cones blocking off that stall because IT DOESN’T WORK! I was also harassed by a pharmacy technician because I was using the express line at the pharmacy because I paid ahead of time. He gave me a hard time asking a condescending question if I knew how lines work. To which I replied isn’t this the express line like the sign says right above where I'm standing? If you aren’t willing to abide by WALGREENS standards for express checkout then why offer it? These people are the lowest of the low. It also doesn’t help that this town of full of nothing but old dying people who clog up the damn pharmacy and it takes forever to get your prescription. Moral of the story don’t go here it’s terrible.
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July 2023 by Charis L.
absolutely terrible service!!! my husbands doctor sent multiple prescriptions here so we called to get them ready THREE TIMES and each time the people who answered who turned out not even to be from the pharmacy said they saw his profile and there was nothing there. we had to call the doctor back twice and verify the perscriptions were there and they said they were and to ask for clarissa, who actually was a pharmacist. and the foreign lady who initially answered didn't let us speak to her until we got upset. when she finally did let us speak to the actual pharmacy they said they spelt his name wrong and that's why they said they didn't have anything for him although we spelt his name out multiple times. they had the persriptions the whole time. they are just too unprofessional and rude to look into it further
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June 2023 by Bob Czz
I have been going to this Walgreens for over 30 years for my prescriptions. It has gotten really bad lately, I believe it is due to the manager that left. Ever since she has gone the wait times are horrific. It shouldn't take 8 hours to fill a electronic prescription from my Doctor.
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April 2023 by James F.
Worst pharmacy customer service ever. Consistently has insurance fill problems, won't answer phone, and could care less about unsatisfactory service. Trying to delay filling prescription because of "early refill" denial (by two days) and was on hold for more than 35 minutes. On hold is generous- alternating 5 minute cycles of Muzak, phone ringing, and manually being put back on hold. Not a good way to keep a customer.