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October 2024 by Elizabeth Hensley
I should have read the reviews first ☹️. The staff was kind and they did supply me a loaner phone, but after spending $200 to replace my screen, less than a month later it is already bleeding around the front-facing camera. I took it back and to the owner and he told me I put it in water (not true) and the next day I brought it back to the tech and he said I must have deliberately pressed on the front facing camera to cause this problem (also did not happen). They basically could not agree on what was wrong only that it could not have been their product. They offered to replace the screen for $174, not pay for labor. In my opinion they looked for every way not to honor their "warranty", to blame the customer and not take responsibility for their work. Cannot recommend, won't be back.
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October 2024 by Truman Richam
Appreciate you guys so much awesome and efficient service quick and so solid very grateful.
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September 2024 by Supreme LLC
this place is the one stop shop! phones, speakers, laptops. Analese was so helpful and patient with me when i came in to get a new phone. the prices you can’t beat. i plan on coming back here.
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September 2024 by Tracey Devine
First I call to see if they have an iPhone 13. They check & said yes. They said they weren't allowed to talk prices over the phone. Then they said they would work with people. So I drive down there. I said I'm looking for an iPhone 13. The lady said I don't know if I have that. I said I just called & you said you did. She went over & said yeah we do. I said how much. She said $700! I immediately turn around to walk out. She said why how much were you going to pay. I said I can buy this same used phone for half that on Back market online. She said I just want to warn you a lot of places sell you blacklisted phones. I said I've bought from them before. So they want to tell me a reputable seller online may sell me a blacklisted phone, but this hole in the wall in Phoenix who wasted my time, wants to sell me a phone for double? I don't think so. What a scam.
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September 2024 by Cami Lekberg
Went to see about buying a new phone for my son when his broke.. being on a budget I really couldn't afford at the moment to put out the kind of money for the phone my son wanted. Instead of letting a customer leave disappointed a clerk asked if he could see my son's phone. He looked at it, told us they could repair the broken charging port. I was so relieved I wasn't going to have to pay a ton of money for a new phone & leave empty handed
I asked the clerk if there was any way they could come down on the repair charge & to my surprise he agreed & we worked out a VERY FAIR price! We got it back less than 24 hours later in working condition! Son is very happy, which makes mom a happy lady ? we just had this done a few days ago so if anything changes like if the work is shoddy I will let everyone know trust me. So far so good ?
This place has tons of accessories, phones, & do repairs as well! Staff & owner are super friendly, very knowledgeable.
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September 2024 by Collins Bezaajuh
This people fixed my phone on Saturday and I payed them $360 and Monday the whole thing went dark with ink.so I went back for them to fixed it they refused and ask me to pay again. Like where is the warranty?? They are bad customer service in this place. Don’t take your phone there
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September 2024 by God of Mercy
Scam that’s all I can say. If you don’t know how to do your job please close it down. Just to fix water damage cost me $300 and it only work for a day.
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September 2024 by Collinz Mbecho
Place is really trash....took my phone there cuz it dropped inside water and they charged me $320 for the screen which I paid on Saturday and by Monday, the screen went dark again and I took it to them to ask what's happening and they told me to buy another screen...DONT GO THERE WITH YOUR PHONE.....
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July 2024 by Hung Lu
This store is running many scams. One of them being an ups access point where they steal your packages if they deem them worthy of value. They stole 3 packages from me worth over $1000 each.
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June 2024 by Nicole C
This place is a scam!
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June 2024 by Brandon Ryan
Horrible service my sister took her phone to be fixed and they didn’t fixed and would t give her phone without paying, then he alway screamed at here in front of other customers highly inappropriate! Stay far away from this place!
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May 2024 by Cristin R
Got a phone case from here not even a week later the phone case part was crumbling. Phone cases here are no good.
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April 2024 by S Striker
Have to give 1 star for review. WARNING DO NOT GO HERE.
THEY ARE RIP OFFS WOULD'NT REFER MY ENEMIES HERE
HORRIBLE SERVICE/CUSTOMER SERVICE DON'T BE FOOLED.
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March 2024 by Richard Lewis
So I took my galaxy S8 to other places they were charging me 150 extra than what Wireless exchange were charging,, these guys are it in Phoenix, best prices for sure and Customer service was top notch, I would definitely use them again ..????????? excellent.....
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March 2024 by No Name
I was able to get a phone with service at a reasonable price and even took advantage of their speaker bundle to get me a new headset and speaker