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July 2024 by Nissi Bello
Great help! I never have a complaint.
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July 2024 by Jovana Salgado
Great Customer Service. Girls explain everything super well and went beyond helping me. Store ery clean so that a plus.
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July 2024 by gemelli franco
Great customer service!!!
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July 2024 by J Adams
Great service Blanca help me alot
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July 2024 by cesar sanchez
I'm come to this store to replace my old phone and them added insurance to my plan with out my request or with out asking.
Also they close early.
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May 2024 by Tommy King
Veronica was very helpful and nice she needs a raise!!!!!
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April 2024 by Gina Miranda
I'd like to say Veronica was such a life saver and I truly appreciate her quick and friendly services
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March 2024 by david egbo
Great works love this place
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March 2024 by Mario Amaya
Girl help fix my phone
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March 2024 by طعان العماوي
it is good
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February 2024 by KA
Horrible service. The lady here likes to lie to get commission. Then when you come back for a refund she tells you to call metro. She is a liar and a thief. Do not come here!
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January 2024 by Angel A.
I had gone to other stores before and the girls working the counters are usually too busy and self observed but the girls here are really nice and helpful. They go above and beyond to get you the help you need especially for older folks who don't have anyone at home to help them. I highly recommend it here
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May 2023 by Solo One
Metro by T-Mobile: I have had over 12 hours of inept customer support and management who keeps changing my plan and blocking from completing required survey. One supervisor stayed on my line for almost 2 hours to not provide the survey ID#36571. Then I called for survey and Mej # 915748 states she is “fixing it”. I asked several times what she was fixing and still no answer she did however transfer me to a supervisor Frank #5209 who upon transfer removed my mobile data which caused me not to complete the survey and have to call back talking to pompous Joe 504385. I have been a customer since 2014 and wow what a way to treat loyal customers.Customer support in stores is also lacking anyways. If I could put this on all their company sites I sure would. Filed a complaint with service providers T-Mobile as well.
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April 2023 by Bluntston B.
they took 2 hour just get SIM card activated not recommend
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April 2023 by Meandyou Forever
Metro by T-Mobile: I have had over 12 hours of inept customer support and management who keeps changing my plan and blocking from completing required survey. One supervisor stayed on my line for almost 2 hours to not provide the survey ID#36571. Then I called for survey and Mej # 915748 states she is “fixing it”. I asked several times what she was fixing and still no answer she did however transfer me to a supervisor Frank #5209 who upon transfer removed my mobile data which caused me not to complete the survey and have to call back talking to pompous Joe 504385. I have been a customer since 2014 and wow what a way to treat loyal customers.Customer support in stores is also lacking anyways. If I could put this on all their company sites I sure would. Filed a complaint with service providers T-Mobile as well.
