-
October 2024 by Cindi Nazar
The Paradise Valley AAA Auto Repair is the place to go for a pleasant and honest experience. They value customer service. I have referred them to my family and friends.
-
October 2024 by Taylor Roberts
"It was an excellent service. I dropped off my car, and they arranged for a shuttle to take me to work and back to the shop. They kept me updated with text messages about the progress and the prices were reasonable. The atmosphere was friendly."
-
October 2024 by Brian Stark
A very big thank you AAA Paradise Valley Auto Repair Center for repairing our family car and taking care of us “out-of-towners”.
Our family is from San Diego and on Friday August 23, 2024 we were traveling through Phoenix en route to Flagstaff to take a daughter to college. During our time in Phoenix, our minivan broke down (low battery indicator on instrument cluster). AAA road side assistance was helpful in identifying the alternator as the likely source of trouble as the battery appeared to be fine. AAA roadside service referred us to AAA Paradise Valley Auto Repair Center, where I spoke with store manager Jose Benavides. Jose was great, he understood our frustration with a car issue away from home and assured us that while his shop was busy he certainly wouldn’t turn us away. With some basic information about the car, over the phone Jose was able to work up a preliminary estimate that was fair, and by the time we had the car dropped off for service that day, Jose knew what parts would likely be needed and was confident the car would be ready the next day. We then continued to Flagstaff that same day, using other transportation. On Saturday I received a call that the car was ready. Jose stated that the technician confirmed it was the alternator that was failing and that the cost was under the initial estimate. I was able to pay over the phone for the repair and then made arrangements to pickup the car first thing on Monday morning since we were still in Flagstaff and the shop was closed on Sunday. Come Monday morning we arrived shortly after the shop opened and our car was there waiting us as promised. We are thankful for the quick repair of the car and were very happy that there were no further incidents with the car during our journey across the southern Arizona desert back to San Diego.
I have been a AAA member for 33 years and was greatly pleased with the service from Jose and his team. Thank you!
-
October 2024 by Jose Gamboa
Triple a did an awesome job repairing my car and I highly recommend them to anyone in need of car repair services
-
October 2024 by George Irrgang
Went for an oil change. Friendly service, in/ out less than an hour. Very pleased. You should try them.
-
October 2024 by Jeffrey Cohan
Great service, just wish they would communicate better.
-
October 2024 by Adley Croaff
Had a real good experience with AAA Paradise Valley Auto Repair Center as I had an problem with my GMC truck and they were addressed quickly and efficiently got it in and fixed the issues, Thanks again!
-
October 2024 by Elizabeth Jobst
One regret about the service being done **my digital connections where not reconnected to the dashboard.
I have no time showing 9n the dashboard ----- is showing for time display!
-
September 2024 by Sharon Graham
I started bringing my low-mileage 2013 vehicle here about a year ago. Decided to invest in assorted repairs to hopefully keep it going for a few more years. Have been very happy with the customer service and quality of work. Checked out all their recommendations with my retired mechanic Dad. Honest and professional front office and skilled auto technicians. My car is running like new again and the AC is blowing cold once again, even in 115 degrees. Thank you!!
-
September 2024 by amanda garcia
I am a single mother with an autistic teenager and when my car decided not to work for me on this day, AAA came in to work with me even harder to get my car back up and running and covered under the warranty so grateful ? so thankful because times are harder and harder on families and we need more of the community coming together to make this place easier for us who have to bear the heat. I'm so thankful for AAA STAFF and for all their hard workers. Make me so proud to be a member.
-
July 2024 by G Lawson
Easy scheduling; thorough explanation of service and costs; fantastic ride service
-
June 2024 by A P
90 dollars for replacing cabin air filter. Ridiculous. Inspection photographs indicated that my car was in need of "repairs" to the tune of 3000 dollars, if not more. This was my first and will be my last non emergency visit to an AAA repair shop in Phoenix.
-
April 2024 by Salte Stecky
Professional, knowledgeable, and quick. If I have to get my car fixed, I'll be back here.
-
April 2024 by Jennie Hinson
Had to have a new thermostat and washer sprayers put on my car. AAA was available to do the work right away, and had it finished in one day. I think they were pricey, as they "had" to do 2 separate diagnostic tests to "pinpoint the problems", but it needed to be done, so I let them. They were very nice, friendly, and even paid for a Lyft ride to get home.
-
April 2024 by Anne Luthi
Wonderful experience. People were great and very helpful. Work done quickly and expertly. Would and will use them again.
