-
June 2024 by Angela Thomas
Stylist: Jazmine is my stylist and Shelby does my nails. I recently had a brow lamination and will be scheduling a lash lift and tint. Great place, stylists and prices!
-
April 2024 by Erin Lark
Have been a client for several years and we are always impressed by the building, the stylists, and how our hair turns out.
-
April 2024 by Lynn Born
Danika is one of the best. The front desk is very friendly, professional and accommodating when scheduling future appointments.
-
March 2024 by Anna Herzberger-Button
I'm new to Tucson and was so happy that Erica cut my hair. She listened to what I liked about my previous haircuts and what I thought worked for me. I was very lucky--Erica is excellent at what she does.
-
January 2024 by Darlene B.
I had my hair cut and colored by Mandy yesterday for the first time and the experience was less than relaxing. I had a consultation with her a few weeks prior so when I sat in the chair I wanted to recap what we had discussed as I didn't expect her, who I just met weeks ago to remember our conversation at that point since they see so many people. She appeared agitated as I asked to recap, and then before I even put on a robe, she asked about the length, I said it needed 2-3 inches off, and what would she recommend. She took her scissors, cut off 3 inches of dry hair, and put it on the table next to me, without another word, it was shocking, to say the least and that I didn't walk out. If you are having a bad day, go home and reschedule, don't spoil someone else's special experience that they are willing to spend good money on. Although the end result was OK the experience was not up to my expectations. *The bottom line is if you want a relaxing, pampered experience, this is not the place. $$$ "I will not be going back"
-
January 2024 by Polette Grimm
Erica is the best.
-
December 2023 by Fiona L.
I had my hair cut and colored by Erica yesterday and she is fantastic. I so appreciated her taking the time to understand what I was looking for, asking lots of questions to be sure I was clear and I got what I was looking for. The color is beautiful and cut is fantastic. Thank you Erica!
-
October 2023 by Cynthia Montoya
Andrea is the BEST! The only one I trust to touch my hair. She books up and for good reason. She takes her time to do a good thorough job and it's always a pleasant conversation along the way. Like talking with an old friend everytime ?
-
October 2023 by Marina Asiedu
My hair stylist,Lori, is fabulous and great at what she does particularly with relaxing my kinky and thick African hair. She is extremely pleasant and has a great sense of humor. Everyone at Imagen is very friendly and welcoming. 5-star service!!! Love it!!!
-
August 2023 by Rosemarie H.
Always on time, the place is not load or chaotic. parking is easy. Everyone is professional and efficient. My hair ALWAYS looks great
-
August 2023 by Michael Kennedy
Have had nothing but the most outstanding service from the staff and front desk. Erica who takes care of my hair is fantastic!! 5 stars++Mike
-
August 2023 by J Fredlock
Because we have been doing quite a bit of traveling recently, it has been wonderful that Erica has given me a perfect cut and style that I can easily maintain when we are out of town! The fabulous color and highlights also stay looking great for weeks!Our family has been going to Erica for almost 10 years. We have always found her to be extremely professional and incredibly personable - which is such a great combination!We are so thankful to have found Erica! She is a great listener and never has an unkind word to say. She has created a style and color that is perfect for me!
-
July 2023 by James F.
Because we have been doing quite a bit of traveling recently, it has been wonderful that Erica has given me a perfect cut and style that I can easily maintain when we are out of town! The fabulous color and highlights also stay looking great for weeks! Our family has been going to Erica for almost 10 years. We have always found her to be extremely professional and incredibly personable - which is such a great combination! We are so thankful to have found Erica! She is a great listener and never has an unkind word to say. She has created a style and color that is perfect for me!
-
July 2023 by Ann A
This has been my worst experience ever at a salon/spa. When scheduling I requested an experienced stylist for a root touch up, highlights touched up and a trim. I did want a bit of contrast so I brough photos. Come to find out upon checking after the fact, Justina has only been licensed 8 months and it is apparent that she should still be in training or at the least supervised closely which was not the case. After four hours I left with patches of grey roots, no highlights remaining, and an orange tinge to my hair (long story), exactly everything I expressly asked not to have. Haircut was also uneven and choppy.So, a couple days later after trying to work with it I called the salon manager in hopes something could be done. She was very kind and apologetic and arranged for an experienced stylist, Erica to redo my hair.This is where the situation gets bad. I arrive at the second appointment, and all seems well, Erica assesses my hair and goes back to prepare the color. When she returns quite a bit later, she is upset and berates me, telling me she spoke with Justina and basically calls me a liar. She would add a few highlights but that is it. I asked to speak with the manager again and Erica responds, "I am handling this now". And continues to berate me in front of another client and stylist in the next chair.There is much more that transpired, it was a very upsetting experience and I do not understand where the hostility came from. As I am leaving the appointment Erica actually said to me "just so you know, as an experienced stylist I charge much more than Justina, this service would have cost you $287. Well, this is the issue, I requested an experienced stylist, I am always willing to pay for the service and have never hesitated to pay well over $300 for a complete color and cut. I was not looking for a freebie and had paid significantly for the service I received. As I was leaving Erica repeatedly said "Just so you know" three times to me. This has been one of the strangest experiences, it is just hard to understand. Erica noted the roots not being covered, the haircut being uneven, the monochrome color, her word. How this could be my fault is beyond me.I am not leaving this review to be vindictive; I just hope it can help someone else in the future avoid a similar situation or even the business make some much need changes.
-
July 2023 by Gerald
My Mom recently got her hair styled here. They took over 4 houra and could not get her hair done right. She went home and later when I saw it it looked awful. She called them up and asked them to fix it, which the manager agreed to. Before she went back she had pulled out $100 that she was going to give the person fixing her hair.The manager was apparently not in when my Mom went back and the person fixing her hair proceeded to berate and insult her in front of other customers and coworkers. My Mom was texting me as this was happening. She went home and cried because they treated her so bad.My Mom is a very kind person who recently lost her husband. She did not deserve how you guys treated her. Your stylist talked themselves out of $100 as well.Looking at reviews this place used to be quite good, but recent reviews paint the picture of a place that has gone down hill.Be nice to people. There is no reason not to be. We're all human beings and should support places that treat people with decency.
