-
July 2024 by Abhishek Pasricha
Worst bank you would like to visit. People are on vacation and there is no one else to help you. Avoid this place please
-
July 2024 by Lucianna Tartagllia
I come here every Wednesday to make my business account deposit, Never had an issue till today the new girl that got transferred to this location is very rude, told her what I needed and how I needed change and she gave a horrible attitude and told me to find a different teller. If she is here at this location next Wednesday I will be driving to a different chase
-
June 2024 by Hannah Fox
Met up with Anna and Tim at this branch to discuss investing to keep up with inflation. They were professional, patient and kind. I feel good that I took a class in banking and investing without having to pay or drive across town. I love learning for free! Thank you!
-
February 2024 by David Adams
They never pick up there phones during business hours...ever! This and every other location. So either they are way understaffed at every location or they are forcing you to do everything online or call the main number!!! Chase is a major problem. Find a bank that cares enough to answer your call!
-
January 2024 by LK Atlas
Helpful for sure. Appreciate you chase. Your people could smile some more and no be kinda sarcastic like.
-
January 2024 by Kevin Sennett (Lord_Kalhoon)
Helpful for sure. Appreciate you chase. Your people could smile some more and no be kinda sarcastic like.
-
September 2023 by Kelsey Carls
I’ve never had worse service at any other chase location. These people are rude, unfriendly, and unhelpful. They have straight up refused to help me and they always talk down to you .I’ll literally drive past this location to go to another one 5 miles away.
-
August 2023 by Marie Lee
Anna Whitson is horrible! I requested a meeting to possibly close my business accounts and go over other business acct offers if I did decide to keep it, once I told her I was not sure if I will close accounts and wanted to discuss other info Anna said " well I'm just going to tell you the same things I told you now" she was referring to account closure but I told her I was not sure if that's what I wanted to do and wanted to still have our meeting that was SCHEDULED, and she was completely rude, unhelpful and inconsiderate. No wonder this branch has little stars
-
July 2023 by Michele F.
Poor customer service. Supervisors and some tellers are snooty and condescending. To them, I am not a customer, I am a bother and a problem. Unless it is giving or taking money, they don't know how to do their job. They had to check with 2 people higher up and the main office just to see if they could help me. I would avoid dealing with these arrogant, pursed-lipped women and go somewhere else.
-
April 2023 by MrSandomir
Want open account and put bigger chunk of money on, no banker available at 3PM! Total circus! Close f..... location if you not able to do anything customer need!
-
December 2022 by Marie V
Anna Whitson is horrible! I requested a meeting to possibly close my business accounts and go over other business acct offers if I did decide to keep it, once I told her I was not sure if I will close accounts and wanted to discuss other info Anna said " well I'm just going to tell you the same things I told you now" she was referring to account closure but I told her I was not sure if that's what I wanted to do and wanted to still have our meeting that was SCHEDULED, and she was completely rude, unhelpful and inconsiderate. No wonder this branch has little stars
-
July 2022 by Kaleen Boland
These tellers never want to notarize anything and always make up a reason to not have to pull out their little book and stamp. I am a longtime customer meaning I get free notary services here. I took in a document today and the notary said she wasn't allowed to notarize it because the document was printed by another financial institution. I went to the other financial institution and they don't have a weekend notary and they said this teller was lying. I went back to complain to this location and they conveniently don't have a manager on Saturdays. But I was told that "if she doesn't want to she doesn't have to notarize it." Cool feature I wish I could have at my job. Just not do something because I don't want to. I'm sick of the Chase tellers.
-
March 2022 by Ben Johnston
I went into this Chase bank and ask for notary service. It was around 4pm. The gentleman that was working behind the counter told me he could do that for me. When i went to his window he then told me that he couldn't do it at that moment because him and one other person was working. I was confused and he tells me he can't help me with that because someone might come in and need help. Again was confused, I figured if someone came in they would wait in line like normal and he could get to them in a minute. Something that would take maybe 5-10 minutes and the guy turns me away. This is horrible customer service. I have been a member with Chase since 2006, frankly it might be time to look for another bank.
-
February 2022 by Fatima Rios
Discrimination to it's finest. Went through Driveup to withdrawal a decent amt of money and we had 2 forms of ID’s. The lady helped 2 customers that came after ya before helping us. After being there for almost 15 min she had the audacity to say she couldn’t do that transaction thru DT. That my husband had to go inside. I work for a bank and that is not true. As long as you have 2 forms of ID there isn’t a problem doing the transaction. But we are Hispanic and those 2 lady’s are Caucasian. That was the worse customer service ever and I’ve been with Chase for more than10years.
-
January 2022 by Shannon Villarreal
NEW CUSTOMERS BE AWARE!!! I deposited a check via picture through the app! They are holding my funds for TWO WEEKS!!! No where on their website or their app or in the bank is this mentioned to you!!! This was for my escrow account! Terrible service !! They give you zero access to your money that you deposited! Stick with credit union I’ve never had a problem!
