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November 2024 by Frank Acevedo
I had an amazing interaction with an employee today named John Cooke. He gave us a friendly welcome into the store, addressed all our needs, and was by far one of the most respectful employees I’ve ever encountered. My wife and I both agree he deserves a raise.
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October 2024 by Kendra Chandler
Kyle the manager at this store provided the most amazing customer service! He was extremely informative and patient with us. I could tell he truly enjoyed what he did - Verizon is very fortunate to have him!!
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September 2024 by Jewel
Brian was extremely calm and patient while fixing my activation issues. Even after having a stressful situation prior to helping me he is professional and hard working.
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June 2024 by Rebecca Cappello
Cecilia was knowledgeable and kind as we went through the process of trading in and buying a newer phone. Great personality ‐ ty Cecilia!
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April 2024 by Jimmy Butler
I always get treated like a VIP when I visit the store.
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April 2024 by kristina pierce
Horrible customer service. Waited for over an hour to be helped. Never said anything to us. She sat there talking with two people and never tried to assist anyone else. While we were there four other people walked in and waited, and nothing. They left. We left without being acknowledged. That chick should be fired. If I could give negative stars it would have been the only thing this place earned.
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April 2024 by ron bowen
Kiera is awesome!
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March 2024 by SUZANNE COMRIE
Keira was an exceptional help. Very knowledgeable, knew her stuff! Highly recommend.
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March 2024 by Chris Jimenez
Verizon Business is hands down the worst phone service. A cup and string would be better. Billing is always all over the place. The business lady Deanne Applewhite lies to sell the service. She sent me an email with a price I would be paying. After switching the price almost doubled. Cant go back to a regular consumer account. Even after having emails from the business rep and filing a formal complaint Verizons answer to me was oh well. Paying my devices off asap and going elsewhere.
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February 2024 by Arlene Molokken
The sale representative was great
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February 2024 by Tyana Delbridge
Terrible service we waited 40 minutes just to pay a cell phone bill and then they changed our plan to a more expensive plan without my knowledge and cut our phones off for two days. We are switching immediately.
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December 2023 by Savanna Werner
One star is too many stars for how terrible the customer service was and how poorly we were treated here.. it’s despicable
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December 2023 by Phil Bartlett
Sales person was very helpful and knowledgeable
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November 2023 by Hector Salazar
Kenna wad extremely helpful and patient
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September 2023 by Suzy Ter
Upon entering, there was no recognition of anyone's presence, nor any communication while we stood waiting (others came in after me and it was the same). Even though they were assisting another customer, they didn’t inform us that they would attend to us shortly. 'Will be with you in a minute' or anything. It appears that customer service skills are not a priority in their training.
