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November 2024 by Raymundo Castillo
I want to buy Winter Tires, Saw it on line is available at the store, wento to the store about 7:30 pm, wait for 10 min. at the front desk for assistance, when the guy show up, he told me that He can't sell me any tires....... the storage room is locked, the hours for sales is 11:00am to 6:00 pm.
What is the point to have schedule to 9:00 pm
Poor service and short personel
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November 2024 by Sj N
I went in to get a key cut and was told/pointed by one of the staff to stand in front of the key cutting window, after waiting for 25 minutes and seeing countless attendants walk past/ignore me I respectfully asked one of the attendants if I was standing in the right place and if they offered key cutting services for that day only to be told (you need to stand in that line and wait for your turn) by then the line was super long and I had already waited almost half an hour in the place I was told to stand by an employee so I got frustrated, thanked the attendant, and walked out. I understand that its busy and hard for the staff to concentrate on every guest but to be told the wrong information and be ignored for so long after clearly standing in the wrong place just doesn’t seem considerate.
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November 2024 by Dan The Guy
Good auto shop counter, and the mechanics are reliable and don't rip you off.
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November 2024 by Krista Chadsey
I came to canadian tire to get a paint match for the walls in my apartment. My friend and i had to come back the next day, due to it not being near the colour we needed. We got told the day we bought it, we have a 90 DAY return on the paint. The lady working the customer service was just nasty towards myself and the coworker who told us we could get a return. Pulled the paint guy aside and got visibly angry with him right beside us. super unprofessional, definitely will not come to this canadian tire again.
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November 2024 by Mohammed Mohammed
Almost every Canadian Tire have bad costumer service including management team…..
They are not answering the phone gonna ring ring ring or if they did answer they put you on hold and they hang up on you. Where is the management?
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November 2024 by Abdulla Alshakran
The staff are so friendly
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November 2024 by Jesús Roberto Moncada
A great store
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November 2024 by Randy Hiebert
Called Service and spoke to a Ryan on a few occasions regarding the concern of my jeep and coolant temperatures.
I was doing this as a DIY and grabbed my products from Canadian tire.
I needed to speak to someone to confirm a few items that were concerning me and Ryan was extremely helpful and patient with me.
And the products I got from Canadian tire also worked as they should!
Great overall service - as to why Canadian Tire and Namao branch is my favourite store to shop at. They have everything I need and great service!
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November 2024 by anthony young
Who closes on a Wednesday?
What kinds bull is this?
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November 2024 by Lhen Zarate
Brought our car by 3pm with a flat tire for repair. One of the staff from tire department said that if I can wait for more than an hour and I replied “YES”. I stayed home for awhile just to wait for a call from them since they took my number when i handed them the key of my car. The guy with long beard and eyeglasses was the one who assited me. At 7:30pm, I received a call from them, telling me that my car cannot be done tonight because the mechanic can’t do it and advise to be back the following day. I asked them if they have consideration after my work tomorrow, I will be the priority since this incident happen but the staff said “NO GUARANTEE AT ALL AND IT MIGHT BE THE SAME CASE AGAIN” wow, what a joke!!! NO CONSIDERATIONS AT ALL AND WHAT A VERY POOR CUSTOMER SERVICE IT IS. I waited for 5 hours and this is the result? I will give thumbs down ? for this experience especially to that guy who assisted me. Never waste my time again!
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November 2024 by Josh Belamisca
Went to sharpen my skates, but found out Adam was no longer employed here. I was outraged and left without getting my skates sharpened. This led to me scoring 0 goals in my beer league game last night. Can someone please find Adam for me. I need him to bless my blades once more. Canadian Tire will face a major dip in skate sharpens due to Adam’s unforeseen departure. You will never see me in this store again!
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November 2024 by adam
Cathrine is a very good employee helped me with all my online order needs! Will definitely come back just because of this excellent service. This is what every canadain tire needs! Manning canadain tire is lacking common employee sense! Even tho you can’t find someone on the floor cathrine is always on the floor!
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October 2024 by Donald Craig
Well, it is such a large store, and I have trouble finding help. I think a few more people working on the floor isn't unreasonable. Is it ?
Just saying
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October 2024 by Lindsay Raymond
I am very appalled at the service my sister and I received at the Customer Service Desk by Gabby. We were dealing with another associate beforehand. I guess she needed help and called this "so-called" customer service associate. So we are here to return a recalled item. The item has enough identifiable information to decifer the model number and obtain a refund price. However, Gabby asks for a receipt, but as the item is 10 years old, we do not have one. When we question this, she says it's to establish what we paid 10 years ago. As we have returned recalled products before, we know there is a binder with the refund prices of recalled items at the customer service desk. She gets on her phone, and literally ignores us for a atleast 25 minutes. During this time, my sister made a call to the Canadian Tire call center. She spoke to a very helpful lady and got the price before Gabby was even off the phone. As my sister told her the price, she remained on the phone for atleast 5 more minutes. It is now 1 hour and 10 minutes later, the refund is finally being processed, and Gabby was nowhere to be found. The reason for the 1 star rating is we were being treated as though we were trying to fraud them. A recall is their responsibility to correct and/or compensate. So treating customers in a rude and demeaning manor is not and should not be part of that process. If not for this experience, I would have such great things to say... because I love Canadian Tire!!!
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October 2024 by Hannah
You need to update the hours to show you close at 7pm on Sundays. And not 9pm.
