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April 2023 by rachelle m.
I went in to go use the restroom. I asked an employee and got the cold shoulder, completely ignored and a manager walked by me didn't help me either. I do a lap around the store and didn't find a sign. I work customer service, but never thought I'd would be treated this way be another service worker! I'm so disappointed.
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February 2023 by Jesse F.
Don't expect customer service....and you'll be lucky if you see an employee. If you do, it's the sole person wondering around the vicinity of self checkout. Other lacking areas is in the fresh veggie section
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June 2022 by Phillip C P.
Carr's is a previously familiar owned group of Alaskan stores that provided premium products and service to Alaskans for years. A few years ago the Carr-Gottstien family sold all their stores to the Safeway chain. Safeway kept the names for many of the Alaska stores and have continued the Carr's tradition of excellence. Their main competitors are Costco, Fred Meyers and Three Bears stores.Carr's is known for their fresh produce and fruits as well as their meat and fish. Carr's is a truly excellent store with friendly employees and reasonable prices in a highly competitive market in Alaska.I have left many smaller and truly fine grocery and specialty stores out of this review as it is about Carr's and not all of the markets. Many are equal to Carr's and some provide the unique needs of Alaskans.
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January 2022 by Justin H.
This is one of my favorite Carr's stores. It's clean, well organized, and the people are very friendly. It seems like there's more space in this Carr's than some of the others, and it makes it easy to move around and find what I need. It's too bad this one is so far from my house; I would definitely go here more frequently. I can't really ding them for being far away, and I can't think of anything they can do better than they already are, so five stars for a grocery store!
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December 2021 by Brian H.
I come to Carrs on occasion but this last trip is my last visit. Aside from the horrible customer service this store is GROSS. The floors are always dirty, the shelves poorly stocked, the variety lacking, the meat counter a joke, the meat cooler selection is minimal, but the worst part is by far the bathrooms. It smelled like an abandoned truck stop in the middle of Arizona. There is literally piss caked up on the outside of the urinal, something growing on it. The caulk is cracked all around the sinks, the floors are nasty and sticky with piss and who knows what. Somebody is signing the bathroom cleaning roster but I'd say this bathroom hasn't been cleaned in some time. If they aren't cleaning the bathrooms how do you think they're taking care of the rest of the store? "How you do anything is how you do everything".
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April 2021 by Joshua R.
Over the years since Carr's was Carr's. And now Carrs Safeway? The "customer service" is on average hit or miss. But my issue lately has been with the night staff. Not everyone mind you, but the majority. And I'm sorry that you obviously hate or just plain don't care about your paying job. But you can quit at anytime. Lose the resentment and attitude towards the customer, in your customer service job otherwise. And suck it up buttercup. I may not be the most congenial man in the world. But I also have had the basic please, and thank you manners. And other pleasantries you learn way before you are old enough to work in the first place. And I use kind words every day. You are a hateful jerk. I don't like you. You don't like me. But I don't use my race. You do. I am tired of Carr's. I am tired of useless personal crap. You are useless. I am tired of useless people like you. Screwing around with a health condition you think you know a damn about. I wish you had a rapid education on disabled conditions. But you refuse. So? Your ass doesn't matter. I apologize for the tone I used to make this review. I never used one foul word during this 2nd encounter with this woman. However I was livid. As this isn't even the first time she has gone out of her way to be especially rude and nasty to me. But this is the first time my disability by law was violated. I am sure she will tell you a fable. But I will not be treated poorly like this from anyone who works in a customer service industry again.
